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Capturis - Client Support Specialist

Conservice LLC

Logan, USA

Full-time

Entry

Hybrid

Discovered 2 weeks ago

Free

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Logan, UT, USA; Mandan, ND, USA
Client Support Specialist
Department: Capturis
Location: In Office or Hybrid available - if located within 30 miles of a Conservice building you will have in-office training
Overview
As a Customer Support Specialist you will be tasked with supporting our Client Representatives and working with our internal teams to ensure a quality customer experience. You will research and resolve exceptions related to client data integrity. You will also be tasked with certain client and vendor interactions and requests, opening new client accounts, processing account number changes, and closing accounts within the Conservice systems.
Responsibilities
As a Customer Support Specialist, you will:
Research and resolve exceptions related to client data integrity
Open new client accounts
Closing client accounts
Processing account number changes
Collaborate with internal team members to resolve client related tasks
Qualifications & Preferred skills
Strong Computer Skills
Excellent telephone and email etiquette and an ability to deal effectively with co-workers.
Ability to apply critical thinking
Excellent research and problem solving skills with a strong attention to detail.
Time management and organization
Self-Starter
Able to build and maintain professional relationships
Passionate in providing superior client satisfaction

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