naukri
Captain Waiter
Bait Maryam DMCC
Dubai, UAE
Mid
Onsite
1 weeks ago
Guest ServiceLeadershipMenu KnowledgeOrder TakingTeam CoordinationHygiene Standards
Free
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Guest ServiceLeadershipMenu Knowledge
About the Role
Ensure guest satisfaction by greeting warmly, taking accurate orders, supervising staff, and maintaining hygiene standards in an Arabic restaurant.
Key Skills for This Role
Guest ServiceLeadershipMenu KnowledgeOrder TakingTeam CoordinationHygiene Standards
Responsibilities
- Greet guests warmly and ensure a welcoming atmosphere
- Present menus, explain dishes, and make recommendations
- Take orders accurately and ensure timely service
- Handle guest complaints with professionalism
- Supervise table setup, cleanliness, and dining area readiness
- Lead and motivate junior waitstaff during service
- Train new staff on service standards and menu knowledge
Requirements
- Experience in a similar role in hospitality
- Strong leadership and team motivation skills
- Excellent guest service and communication skills
Full Job Posting
Job Responsibilities
- Greet guests warmly and ensure a welcoming atmosphere.
- Present menus, explain dishes, and make recommendations based on guest preferences.
- Take orders accurately and ensure timely service of food and beverages.
- Handle guest complaints or concerns with professionalism and escalate when necessary.
- Ensure guest satisfaction throughout the dining experience.
- Communicate orders clearly to kitchen and bar staff.
- Monitor the progress of orders and ensure timely delivery.
- Coordinate with waitstaff to maintain smooth service flow.
- Verify food presentation and portioning before serving.
- Supervise table setup, cleanliness, and overall dining area readiness.
- Ensure cutlery, glassware, and linens are clean and properly arranged.
- Maintain hygiene standards in accordance with health and safety regulations.
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