Captain - Food & Beverage
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Key skills for this role
About the Role
POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for pa.
Key Skills for This Role
Responsibilities
- Communicate service needs to chefs and stewards throughout functions
- Total charges for group functions and prepare checks for payment
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service
- Inspect cleanliness and presentation of china, glass, and silver prior to use
- Check in with guests to ensure satisfaction
- Set tables according to type of event and service standards
- Communicate additional meal requirements, allergies, and dietary needs to kitchen
- Maintain cleanliness of work areas throughout the day
- Follow company safety and security policies and report accidents
Requirements
- Ability to communicate service needs to chefs and stewards
- Ability to lift, carry, push, pull, and place objects weighing up to 25 pounds
- Ability to stand, sit, or walk for extended periods
- Maintain professional appearance and confidentiality
Full Job Posting
Position Summary
- Communicate service needs to chefs and stewards throughout functions.
- Total charges for group functions and prepare checks for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
Duties
- Ensure proper centerpieces are displayed on every table.
- Inspect cleanliness and presentation of china, glass, and silver prior to use.
- Check in with guests to ensure satisfaction.
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen.
- Maintain cleanliness of work areas throughout the day.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
Qualifications
- Ability to communicate service needs to chefs and stewards.
- Ability to lift up to 25 pounds.
- Ability to stand, sit, or walk for extended periods.
- Professional appearance and confidentiality.
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