Call Center Representative
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Key skills for this role
About the Role
HME Dubai is hiring a Call Center Agent to handle inbound and outbound calls. The role requires excellent communication skills, CRM familiarity, and a customer-centric mindset. Minimum 2 years of experience in a similar role is required.
Key Skills for This Role
Responsibilities
- Handle inbound and outbound calls with professionalism and efficiency
- Ensure a positive customer experience
Requirements
- Graduation in the relevant field
- Minimum 2 years experience in a similar role
- Track record of over achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi task, set priorities and manage time effectively
Full Job Posting
Role Overview
- We are seeking a dynamic and motivated Call Center Agent to join our team.
- As a Call Center Agent, you will play a crucial role in ensuring a positive customer experience by handling inbound and outbound calls with professionalism and efficiency.
Education Requirements
- Graduation in the relevant field
Competencies
- Minimum 02 years’ experience in a similar role
- Track record of over achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi task, set priorities and manage time effectively
Pay
- AED 4,000.00 AED 5,000.00 per month
Work Location
- In person
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