Call Center Executive (UAE National – Emirati)
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Key skills for this role
About the Role
Allpoint Healthcare Center is looking for a UAE National (Emirati) Call Center Executive to handle patient inquiries, schedule appointments, and provide excellent customer service in a healthcare setting.
Key Skills for This Role
Responsibilities
- Answer incoming calls professionally and courteously
- Schedule, confirm, and reschedule patient appointments
- Respond to patient inquiries and provide accurate information
- Coordinate with doctors and clinic departments
- Maintain patient confidentiality and accurate records
- Follow up with patients regarding appointments and services
- Ensure high standards of customer service
Requirements
- UAE National (Emirati) with Family Book
- High school diploma or Bachelor's degree
- Excellent communication skills in Arabic and English
- Good computer skills (MS Office)
- Customer service or call center experience is an advantage
- Healthcare experience is preferred but not mandatory
Full Job Posting
Job Overview
- We are looking for a motivated and customer focused UAE National (Emirati) to join our healthcare team as a Call Center Executive.
- Location: Al Falah, Abu Dhabi
- Work Location: In person
Key Responsibilities
- Answer incoming calls professionally and courteously
- Schedule, confirm, and reschedule patient appointments
- Respond to patient inquiries and provide accurate information
- Coordinate with doctors and clinic departments
- Maintain patient confidentiality and accurate records
- Follow up with patients regarding appointments and services
- Ensure high standards of customer service
Requirements
- UAE National (Emirati) with Family Book
- High school diploma or Bachelor's degree
- Excellent communication skills in Arabic and English
- Good computer skills (MS Office)
- Customer service or call center experience is an advantage
- Healthcare experience is preferred but not mandatory
Benefits
- Competitive salary
- Career growth opportunities
- Training and professional development
- Friendly and supportive work environment
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