Call Center Executive
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Key skills for this role
About the Role
Dr. Joy Dental Clinic in Dubai is seeking a Call Center Executive to handle inbound calls for scheduling dental appointments. The role requires prior knowledge of dentistry, excellent communication skills, and the ability to manage large call volumes.
Key Skills for This Role
Responsibilities
- Answer inbound calls to assist new and existing patients with scheduling, cancelling and rescheduling appointments for dental examinations and/or dental treatment
Requirements
- Prior knowledge about dentistry
- Target oriented, able to manage large call volumes daily
- Able to multi task efficiently
- Excellent Communication in English
- Healthcare/Dental experience and qualification
- Flexible to work in shifts
- Active listener and able to empathise with patients
- Proficient with MS Office
- Calm and confident
- Ability to speak in Arabic would be an added advantage
Full Job Posting
Company Description
- Dr. Joy Dental Clinic is a premier dental provider that has been serving Dubai for over 19 years. With 12 branches located across different areas including Palm Jumeirah, Jumeirah (Al Wasl), Umm Suqeim, Dubai Hills Mall, Beach Road (Jumeirah), Marina, JVC, DSO, Mirdif Sport Society Mall, BurJuman, M
Summary of Job Profile and requirement
- Answer inbound calls to assist new and existing patients with scheduling, cancelling and rescheduling appointments for dental examinations and/or dental treatment.
- Must have prior knowledge about dentistry.
- Should be target oriented, able to manage large call volumes daily
- Able to multi task efficiently
- Excellent Communication in English
- Should have Healthcare/Dental experience and qualification
- Flexible to work in shifts
- Should be an active listener and should be able to empathise with patients
- Proficient with MS Office
- Should be calm and confident
- Ability to speak in Arabic would be an added advantage
Pay
- AED 1.00 AED 2.00 per month
Application Questions
- Do you have experience working in Call Center?
- Are you available in Dubai to join immediately?
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