Call Center / Customer Service Representative- Arabic Speaker
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Key skills for this role
About the Role
IBT is hiring an Arabic-speaking Call Center / Customer Service Representative for a 24/7 operation in Dubai. Candidates need strong Arabic and English communication skills, at least 2 years of call center experience with 1 year local, and a business management degree.
Key Skills for This Role
Responsibilities
- Handle calls, chats, and emails in a professional manner
- Follow up on open cases and see them to closure
- Escalate necessary cases to respective teams as needed
Requirements
- Strong spoken and written communication skills in Arabic and English
- Minimum 2 years call center experience, with at least 1 year local experience
- Graduation in business management as minimum educational qualification
- Willingness to work in shifts (24/7 operations)
- Available to start immediately
Full Job Posting
Requirements
- Strong spoken & written communication skills in both Arabic & English
- Ability to handle calls, chats and emails in a professional manner.
- Follow up on open cases and see them to closures.
- Escalate necessary cases to respective teams as and when needed.
- Willingness to work in shifts as this will be 24/7 operations.
- Minimum 2 year call center experience needed out of which 1 year should be local experience.
- Should have graduation in business management as minimum educational qualification.
- Candidates who are available to start immediately will be considered.
- Job location Dubai, UAE
- Salary 3,500 AED Per Month.
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