Call Center Associate

• Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
• Identify customers unique home situations.
• Schedule appointments for our Sales Consultants to go out to price and sell the job.
• Communicate effectively, actively listen, and show empathy as the first point of contact with our customer.
• Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success.
• 1 year of customer service experience required.
• Call center experience a plus.
• Weekend availability required (we offer shift differential pay!).
• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment while multitasking.
• Strong interpersonal skills, including empathetic listening and warm communication style.
• A drive to meet metrics and ability to accept constructive feedback.

• Medical, Dental, and Vision Insurance

• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay

• And more!

Empowered to be Extraordinary.

We believe in our people.

And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.