Cafe Manager

Whether it's a hearty breakfast or a freshly brewed coffee and a slice of cake, our Cafés are proud to serve hundreds of local customers every day.

Reporting directly to the Store Manager, you’ll bring a proactive approach to running a welcoming, vibrant Café. You'll lead your team to deliver outstanding service, keep stock availability high, and make sure every customer leaves happy.

In this role, you’ll be on hand to:

Put customers first: Empower your team to deliver friendly, attentive service, listening to customer feedback to make sure our Café is always a warm, welcoming place to pop by.

Lead and support your team: Manage shift rotas, attendance, and talent development, delivering training so colleagues have the confidence to succeed and grow.

Drive performance and standards: Lead an encouraging, performance-driven department, guiding colleagues to work with purpose against all operational and sales targets.

Keep operations running smoothly: Plan resources thoroughly, manage daily team routines, and build strong working relationships with other store departments.

We value your hard work and commitment, and in return, we provide:

Generous holiday entitlement

Discretionary bonus scheme

15% discount in our supermarkets and convenience stores from the day you join us

Additional 10% discount card for a friend or family member

Genuine career progression and development opportunities - read more about our Leadership School here

Subsidised in-store cafe or shop floor ranges

Free parking

Competitive pension and life assurance

Healthcare / Wellbeing benefits including Aviva Digital GP

'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

Optional payroll charity donations

A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave