[CA DC-AB] Senior Supervisor, Production

Location: (EDM) 36 Ave & 8th St, Nisku

S'more about the team:

The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts.

In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center.

The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels.

The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])

Lettuce share what this role will be responsible for:

• Manage a shift or multi-shift operation with a team of production supervisors, team leads, coordinators, and associates
• Act as the primary point of contact for escalations and corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, and corrective actions
• Responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, and core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])
• Develop management schedule to ensure full coverage of processes
• Accountable for key production controls and metrics, including but not limited to safety near misses and incidents, labor efficiency, production errors, material yield and waste, on-time delivery, and employee engagement
• Facilitate training / train new and existing employees in production operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees
• Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards
• Drive focus on error improvement and efficiency (minutes per box, labor variance); Conduct daily and weekly performance analysis to identify the root cause of inventory cost variances and deliver corrective actions
• Drive continuous improvement by guiding the production team in identifying improvement opportunities in safety, quality, and efficiency