Butler
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Key skills for this role
About the Role
Marriott International seeks a Butler (Guest Arrival Expert) to deliver exceptional arrival and departure experiences for guests. The role involves processing operational needs, addressing guest requests, and ensuring professional service.
Key Skills for This Role
Responsibilities
- Deliver a wide range of services to guide guests through arrival and departure experiences
- Process operational needs and address guest requests
- Complete reports and share highlights of the local area
- Maintain confidentiality and protect company assets
- Uphold quality standards and ensure professional uniform and appearance
Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- Professional appearance and communication skills
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive, we want that impression to be memorable.
- Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
- They are empowered to move about their space and do what needs to be done.
Key Responsibilities
- Process operational needs, address guest requests, complete reports, or share highlights of the local area.
- Make transactions feel like part of the experience.
- Create a safe workplace, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure professional uniform, personal appearance, and communications.
- Stand, sit, or walk for an extended time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.
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