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Key skills for this role
Lead Technology Projects & System Enhancements
Lead software upgrades, enhancements, and new technology initiatives.
Partner with business leaders and stakeholders to identify opportunities for process and system improvements.
Coordinate cross-functional project teams and may serve as project manager for assigned initiatives.
Develop test plans, coordinate testing activities, and support implementation efforts.
Support Business Applications
Investigate and resolve application issues to maintain system reliability and data integrity.
Collaborate with technical teams, business users, and software vendors to identify root causes and implement solutions.
Evaluate software patches, fixes, and new functionality.
Create and maintain reports that provide users with meaningful business insights.
Analyze and Improve Business Processes
Facilitate requirements gathering and process-mapping sessions with business teams.
Document current and future-state business processes.
Identify opportunities to streamline workflows, improve efficiency, and enhance user experience.
Develop clear documentation for process improvements and system changes.
Build Expertise and Partnerships
Develop deep knowledge of supported business applications and related business processes.
Build strong relationships with software vendors and internal stakeholders.
Provide system configuration recommendations and support ongoing application optimization.
Stay current on technology trends, product roadmaps, and industry best practices.
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More from this employer
Ramsey, USA
Ramsey, USA
Ramsey, USA
Ramsey, USA
Ramsey, USA
Ramsey, USA
Ramsey, USA
Bachelor's degree in Business, Computer Science, Information Systems, or a related field.
Five (5) years of experience in Business Analysis, Systems Analysis, or a related role.
Experience gathering and documenting business requirements.
Experience analyzing complex business processes and recommending solutions.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent written and verbal communication skills.
Ability to collaborate effectively with employees and leaders at all levels of the organization.
Nice to have:
Experience working within the Software Development Life Cycle (SDLC).
Experience with business process mapping and workflow documentation.
Experience with construction management or field service applications.
Experience with ERP systems.
Knowledge of relational databases.
Experience with PowerPoint.
Familiarity with SQL, Power BI, and SharePoint Online.
Project management experience.
Experience supporting enterprise business applications and working directly with software vendors.
Member-owned, not-for-profit electric cooperative providing electricity and energy services to Minnesota residents and businesses.
Visit company websiteJobs and hiring trendsUSD 88900-116655 yearly / year
Full-time
Senior · 5+ years experience
Onsite
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