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Business Systems Analyst
IKO North America
Mississauga, CAN
Full Time
Senior
1 weeks ago
Microsoft Dynamics 365 F&OMicrosoft Dynamics 365 Business CentralERP ConfigurationRequirements GatheringProcess ImprovementUAT Coordination
Free
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Microsoft Dynamics 365 F&OMicrosoft Dynamics 365 Business CentralERP Configuration
About the Role
IKO North America seeks a Business Systems Analyst to bridge business stakeholders and technical teams for Microsoft Dynamics 365 F&O and Business Central implementations. You will gather requirements, configure ERP, lead testing, and support production across Finance, Supply Chain, and Operations.
Key Skills for This Role
Microsoft Dynamics 365 F&OMicrosoft Dynamics 365 Business CentralERP ConfigurationRequirements GatheringProcess ImprovementUAT Coordination
Responsibilities
- Gather and document functional requirements from Finance, Operations, and Supply Chain teams
- Conduct fit gap analysis across F&O and Business Central
- Translate business requirements into functional design documents (FDDs)
- Recommend process improvements aligned with Microsoft best practices
- Configure standard ERP functionality
- Support chart of accounts, posting profiles, workflows, and approval hierarchies
- Validate system setup across legal entities and business units
- Ensure alignment with global template and governance standards
- Develop test scripts and lead UAT sessions
- Coordinate defect resolution with development team
- Support data migration validation and reconciliation
- Assist in go live planning and hypercare support
Requirements
- 5+ years ERP Business Analyst experience
- 3+ years hands on experience with D365 F&O and/or Business Central
- Strong understanding of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Inventory and costing processes
- Experience in manufacturing or distribution environments preferred
- Strong stakeholder management skills
- ERP configuration (F&O and/or BC)
- Understanding of data entities, posting logic, dimensions, intercompany accounting
- Basic knowledge of integrations (APIs, OData)
- Familiarity with Microsoft Power BI and Microsoft Power Platform
- Strong analytical and problem solving mindset
- Clear documentation skills
- Ability to work across technical and functional teams
Full Job Posting
Role Summary
- The Business Systems Analyst (BSA) is responsible for bridging business stakeholders and technical teams to deliver optimized solutions within Microsoft Dynamics 365 Finance & Operations (F&O) and Business Central (BC).
- This role focuses on requirements gathering, process improvement, solution design validation, testing coordination, and production support across Finance, Supply Chain, and Operations.
Key Responsibilities
- Gather and document functional requirements from Finance, Operations, and Supply Chain teams.
- Conduct fit gap analysis across F&O and Business Central.
- Translate business requirements into functional design documents (FDDs).
- Recommend process improvements aligned with Microsoft best practices.
- Configure standard ERP functionality.
- Support chart of accounts, posting profiles, workflows, and approval hierarchies.
- Validate system setup across legal entities and business units.
- Ensure alignment with global template and governance standards.
- Develop test scripts and lead UAT sessions.
- Coordinate defect resolution with development team.
- Support data migration validation and reconciliation.
- Assist in go live planning and hypercare support.
Required Qualifications
- 5+ years ERP Business Analyst experience.
- 3+ years hands on experience with D365 F&O and/or Business Central.
- Strong understanding of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Inventory and costing processes.
- Experience in manufacturing or distribution environments preferred.
- Strong stakeholder management skills.
Technical Skills
- ERP configuration (F&O and/or BC).
- Understanding of data entities, posting logic, dimensions, intercompany accounting.
- Basic knowledge of integrations (APIs, OData).
- Familiarity with Microsoft Power BI and Microsoft Power Platform.
Soft Skills
- Strong analytical and problem solving mindset.
- Ability to challenge business processes constructively.
- Clear documentation skills.
- Ability to work across technical and functional teams.
- Comfortable in global, multi entity environments.
Compensation
- CAD 111k 125k annually (Canada only).
Benefits of Employment
- Competitive compensation, health care, progressive and challenging workplace, commitment to teamwork and integrity.
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