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Business Systems Analyst
Interac Corp.
Toronto, CAN
Full Time
Mid
Hybrid
Today
Requirements ElicitationUse CasesUnified Modelling LanguageSQLAgileScrum
Free
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Requirements ElicitationUse CasesUnified Modelling Language
About the Role
Interac Corp. seeks a Business Systems Analyst to establish and maintain system requirements for enhancements and new products. The role involves eliciting requirements, collaborating with vendors and IT, and supporting project management.
Key Skills for This Role
Requirements ElicitationUse CasesUnified Modelling LanguageSQLAgileScrum
Responsibilities
- Eliciting, documenting and validating functional and non functional system requirements in collaboration with business clients, end users and project stakeholders.
- Performing requirements coverage and impact analysis through traceability of system requirements to business requirements, solution and test cases.
- Collaborating with external vendors and internal IT during their development phase and providing clarity on requirements and specifications.
- Facilitating with decision makers, systems owners, and end users to identify and resolve systems issues and identify appropriate changes required.
- Collaborating in the planning, designing, development, and deployment of new applications, and enhancements to existing applications.
- Performing analysis of new technologies and standards in the payment industry and the impacts on Interac solutions.
- Supporting project management processes during the project life cycle.
- Onboarding projects and supporting the team in client engagement and clarifying requirements.
- Supporting the release management process for internal delivery of application and system changes into production and FI environments.
- Supporting the certification and testing teams by providing interpretation of business functions and specifications.
- Supporting Operations in production issues and other implementation problem resolutions.
Requirements
- Bachelor’s degree (computer systems and/or engineering preferred) or equivalent practical experience
- 3 5 years’ experience in a business systems analyst role
- Eligibility to work for Interac Corp. in Canada in a full time capacity
- Knowledge of various requirements elicitation techniques and methodologies (Use Cases, UML, etc.)
- Experience working in an environment involving multiple stakeholders with competing objectives
- Knowledge of financial services and online and mobile payment technologies (debit and/or credit)
- Knowledge of chip contact and contactless card payments processing (EMV)
- Experience using requirements definitions and management tools
- Working experience with Canadian Payment systems and knowledge of the payments ecosystem: POS, ABMs, and various host systems (Acquirer and Issuer)
- Familiarity with Settlement and Reconciliation systems for POS and ABMs
- Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.)
- Knowledge of ISO 8583 and ISO 20022 standards
Full Job Posting
Who We Are
- Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
- Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across bot
- As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily li
Who You Will Work With
- The vacant Business Systems Analyst role will report to the Enterprise Architect, Principal. You will be tasked with performing the business systems analyst functions at Interac Corp., specifically, establishing and maintaining system requirements for enhancements and/or new products and services.
What You Will Do
- Eliciting, documenting and validating functional and non functional system requirements in collaboration with business clients, end users and project stakeholders.
- Performing requirements coverage and impact analysis through traceability of system requirements to business requirements, solution and test cases.
- Collaborating with external vendors and internal IT during their development phase and providing clarity on requirements and specifications.
- Facilitating with decision makers, systems owners, and end users to identify and resolve systems issues and identify appropriate changes required.
- Collaborating in the planning, designing, development, and deployment of new applications, and enhancements to existing applications.
- Performing analysis of new technologies and standards in the payment industry and the impacts on Interac solutions.
- Supporting project management processes during the project life cycle.
- Onboarding projects and supporting the team in client engagement and clarifying requirements.
- Supporting the release management process for internal delivery of application and system changes into production and FI environments.
- Supporting the certification and testing teams by providing interpretation of business functions and specifications.
- Supporting Operations in production issues and other implementation problem resolutions.
What You Bring
- A Bachelor’s degree (computer systems and/or engineering preferred) or equivalent practical experience.
- 3 5 years’ experience in a business systems analyst role.
- Eligibility to work for Interac Corp. in Canada in a full time capacity.
- Knowledge of various requirements elicitation techniques (interviews, prototypes, workshops, etc.) and different requirements methodologies (Use Cases, Unified Modelling Language, etc.).
- Experience working successfully in an environment involving multiple stakeholders with competing objectives.
- Knowledge of financial services and online and mobile payment technologies (debit and/or credit).
- Knowledge of chip contact and contactless card payments processing (EMV).
- Experience using requirements definitions and management tools.
- Working experience with Canadian Payment systems and knowledge of the payments ecosystem: Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer).
- Familiarity with Settlement and Reconciliation systems for POS and ABMs.
- Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.).
- Knowledge of ISO 8583 and ISO 20022 standards.
What We’re Offering
- The hiring range for this position is CAD 90,000 to CAD 105,000, and you will also be eligible for our short term incentive plan.
- Generous vacation and wellness days to help you recharge
- Comprehensive employer paid benefits coverage for peace of mind
- Market leading employer funded RRSP program to invest in your future
- Flexible hybrid work model for better work life balance
- Access to a free and confidential 24/7 employee & family assistance program
- Pregnancy and parental leave top up to support growing families
- Charitable donation matching with United Way to amplify your impact
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