indeed
BUSINESS SYSTEMS ANALYST (I)
McMaster University
Hamilton, CAN
Temporary
Entry
Hybrid
2 days ago
Data AnalysisPower BISQLRequirements GatheringBusiness Process ModelingMicrosoft Dynamics
Free
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Data AnalysisPower BISQL
About the Role
McMaster University Continuing Education seeks a Business Systems Analyst I to support data, reporting, and analytics needs. The role involves gathering requirements, developing queries, creating dashboards, and documenting processes.
Key Skills for This Role
Data AnalysisPower BISQLRequirements GatheringBusiness Process ModelingMicrosoft Dynamics
Responsibilities
- Elicit requirements using interviews, document analysis, workshops, and other techniques
- Analyze information needs and deliver artifacts such as functional requirements, business process models, and test plans
- Critically evaluate information to distinguish user requests from underlying true needs
- Provide Level III post implementation support to users
- Participate in all phases of testing including system, integration, acceptance, regression, and performance
- Develop requirement specifications using standard templates
- Develop simple queries using basic Business Intelligence tools
- Liaise between technology and support teams
Requirements
- Bachelor's degree in Computer Science, Business, or a related field
- 2 years of relevant experience
- Strong experience in data analysis and translating business requirements into data driven solutions
- Advanced proficiency in Power BI, including building dashboards
- Experience working with large and complex datasets
- Ability to communicate insights clearly to both technical and non technical stakeholders
Full Job Posting
Unit/Project Description
- McMaster University Continuing Education is an ancillary focused on the learning needs of adults who are typically working professionals wanting to study part time.
- The Business Systems Analyst (I) plays a key role in supporting Continuing Education’s data, reporting, and analytics needs.
Purpose and Key Functions
- Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
- Analyze information needs and functional requirements and deliver artifacts such as functional requirements, business process models, use cases, screen and interface designs, test plans and test cases.
- Critically evaluate information gathered from multiple sources to distinguish user requests from the underlying true needs.
- Take ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions.
- Provide Level III post implementation support to users regarding functional issues.
- Participate in all phases of testing including, but not limited to, system, integration, acceptance, regression, and performance.
- Develop requirement specifications according to standard templates.
- Work closely with testing team members to ensure that requirements are testable.
- Develop simple queries using basic Business Intelligence tools.
- Liaise between the technology and support teams.
Requirements
- Bachelor's degree in Computer Science, Business, or a related field of study.
- Requires 2 years of relevant experience.
- Assets: Strong experience in data analysis, advanced proficiency in Power BI, experience with large datasets, ability to communicate insights, experience with Microsoft Dynamics, familiarity with Mosaic Campus Solutions.
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