Business Systems Analyst

● Analyze, document, and improve business processes across multiple functional areas; gather, document, and validate business and functional requirements for system enhancements, upgrades, and new implementations.

● Support the administration, maintenance, and enhancement of two ERP systems, performing configuration, testing, validation, and user acceptance testing (UAT) for releases.

● Collaborate with business stakeholders, IT teams, software vendors, and third-party consultants to deliver technology solutions; troubleshoot system issues, identify root causes, and coordinate resolution with technical teams.

● Develop functional specifications, process documentation, workflows, and training materials; provide end-user training and ongoing functional support for business applications.

● Create and maintain reports, dashboards, and data extracts to support operational and executive decision-making, including ERP integrations with external applications and business intelligence tools.

● Ensure system changes comply with internal controls, cybersecurity policies, and defense industry regulations; participate in ERP upgrades, patches, and data migration activities.

● 3–7 years of experience as a Business Systems Analyst, ERP Analyst, or similar role, including experience supporting two ERP platforms in a manufacturing, aerospace, or defense environment.

● Strong understanding of ERP modules such as Finance, Supply Chain, Procurement, Inventory Management, Manufacturing/Production, and Program Management.

● Experience gathering business requirements and translating them into functional specifications; knowledge of SQL and data analysis techniques.

● Experience with testing methodologies, change management, and software implementation projects.

● Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent professional experience; excellent analytical, problem-solving, communication, and documentation skills; ability to manage multiple priorities in a fast-paced environment.

● Experience supporting ERP platforms such as Odoo, Oracle, SAP, or similar.

● Knowledge of defense contracting and government compliance requirements (DFARS, FAR, ITAR, CMMC, or NIST 800-171).

● Experience with reporting and business intelligence tools such as Power BI, Tableau, or SSRS; familiarity with API integrations, middleware, or ETL processes.

● Project management experience or familiarity with Agile and Waterfall methodologies.

● Relevant certifications such as CBAP, PMI-PBA, PMP, SAP, Oracle, or Microsoft certifications.