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Business Systems Analyst

Aqary Investment & Development

Abu Dhabi, UAE

Full-time

Senior · 4+ years experience

Onsite

Discovered 1 weeks ago

JiraConfluenceDraw.ioPostmanSwagger/OpenAPIGoogle Sheets

Free

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Key skills for this role

JiraConfluenceDraw.io

Gather, analyze, and document business and system requirements.
Prepare BRDs, FRDs, User Stories, and Acceptance Criteria.
Analyze systems, modules, workflows, and business processes.
Identify system gaps, issues, dependencies, and opportunities for improvement.
Create Process Flows, As-Is / To-Be Workflows, and system diagrams.
Analyze APIs, integrations, webhooks, and data flows.
Work with developers and QA teams to clarify requirements and resolve issues.
Prepare and support UAT scenarios and functional testing.
Analyze systems such as CRM, PBX, WhatsApp, HRMS, Portals, Websites, and Mobile Applications.
Maintain accurate and updated system and process documentation.
Coordinate with business and technical teams throughout the development process.

Bachelor degree in Computer Science, Information Systems, Business Information Systems, or a related field.
4–5 years of experience in Business Analysis, Systems Analysis, or a similar role.
Strong understanding of business processes and software systems.
Experience working with developers, QA, and technical teams.
Strong analytical, problem-solving, documentation, and communication skills.
Knowledge of requirements gathering, workflow analysis, UAT, and functional testing.
Basic understanding of APIs, REST, JSON/XML, and SQL.
Experience with Jira, Confluence, Draw.io, Postman, Swagger/OpenAPI, and Excel/Google Sheets is preferred.
Experience with SaaS, CRM, Real Estate Technology, Cloud Applications, or system integrations is an advantage.