Business Support Associate

• High school diploma or equivalent.
• Proficiency in Microsoft programs
• Ability to travel on a limited basis, if needed
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

• Associate or bachelor’s degree
• At least 3 years of experience in the field or in a related area
• Property/Casualty insurance knowledge
• Project management experience
• Basic accounting/budgeting knowledge

• Self-starter; quick learner.
• Adapts to change; responds with a sense of urgency.
• Team oriented; creates positive working relationships.
• Ability to exercise good judgement.
• Excellent verbal and written communication and presentation skills.
• Enjoys working with people and is committed to service.
• Strong organizational skills and attention to detail.

• Inside climate-controlled office building
• Prolonged sitting and using a PC

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

The Enterprise Support Team is designed to deliver high-touch administrative support to all departments with the goal of providing value added services that enable HAI Group’s mission, vision, and values to our customers.

The department interacts with both external and internal customers and team members, ensuring that all service recipients receive exceptional customer service.

Some tasks are owned and wholly operated by the department, such as managing incoming and outgoing mail, covering the main phone line, greeting visitors at the front desk, and managing office supply inventory.

Those functions are intended to be completed in an efficient manner that allow the department to focus on its short and long-term support of other departments, alleviating the capacity of other departments as it relates to their administrative needs.

The team also serves a role in ensuring administrative support is provided to the Executive Leadership Team, fielding both regular support and ad hoc requests, daily.

HAI Group® [1] , is the nation’s leading property-casualty insurance company founded by and dedicated to affordable housing organizations.

While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength.

We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face.

Besides insurance, we offer risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide.

Headquartered in Cheshire, Connecticut, HAI Group® was recognized as a Top Workplace from 2020-2025.

HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by: exceeding our customers’ expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.

• Bonus program eligibility
• Annual merit increase program
• Outstanding 401(k) plan with match and additional non-elective company contributions
• Flexible work schedules
• Generous paid time off including paid volunteer days and holidays
• Medical, vision and dental Insurance
• Company paid life, AD&D, short-term disability, and long-term disability coverage
• HSA, and Health and Dependent Care FSA options
• On-Site wellness: Full gym and locker rooms, private wellness room (featuring a massage chair, lounge area, vibration plate, and a refrigerator, with accommodations for use as a private lactation space), wellness initiatives, outdoor basketball and tennis/pickleball courts, walking trail, picnic pavilion area
• Tuition reimbursement and student loan repayment program
• Professional development
• Community outreach

HAI Group is an Equal Opportunity Employer.

HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting.

No agency submissions please.

Resumes submitted to any HAI Group employee without a current, signed, and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.

HAI Group's Notice of Collection of Personal Information: https://resources.haigroup.com/hubfs/2023-HAI-Notice-of-Collection-Employees_1099_Applicants.pdf

[1] HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Risk Retention Group, Inc.; Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Innovative Housing Insurance Company Inc.; Housing Investment Group, Inc.; and Housing Insurance Services, Inc. (DBA Housing Insurance Agency Services, Inc. in NY and MI).