Business Processing Coordinator (Fixed- Term)

RESPONSIBILITIES

• Assist with all aspects of the onboarding relationship for new advisors and branches including: Branch user set up and coordination of access Training for the new branch on paperwork and processes – potentially onsite Effectively manage queues for non-financial & financial processing including: New account set up, client updates and non-financial transactions Set up/updates of fee groups, systematic plans, transfers, fee processing etc. Follow up on all outstanding transfers within SLA
• Branch user set up and coordination of access
• Training for the new branch on paperwork and processes – potentially onsite
• Effectively manage queues for non-financial & financial processing including: New account set up, client updates and non-financial transactions Set up/updates of fee groups, systematic plans, transfers, fee processing etc. Follow up on all outstanding transfers within SLA
• New account set up, client updates and non-financial transactions
• Set up/updates of fee groups, systematic plans, transfers, fee processing etc.
• Follow up on all outstanding transfers within SLA
• Respond in a timely manner to all inquiries and with a high level of service
• Review all documentation to ensure in good order prior to processing through dealer back office system or forwarding to fund company
• Work with advisors/branches to obtain pending documentation follow-up
• Manage daily maintenance requirements of existing advisors to support regional initiatives including: Movement of books of business New hire set ups Retirements/Resignations/Terminations
• Movement of books of business
• New hire set ups
• Retirements/Resignations/Terminations
• Accuracy is crucial and will be monitored through our Quality Control process
• Committed to continual learning via CI Learn and/or industry courses
• Assist with other departmental and corporate initiatives as required including automation where appropriate.

QUALIFICATION REQUIREMENTS