Business Process Engineer

The Business Process Engineer is responsible for evaluating, designing, executing, measuring, and optimizing complex enterprise workflows and business operations.

This position works closely with cross-functional leadership, technical teams, and mission stakeholders to analyze current-state processes ("as-is"), identify operational bottlenecks and inefficiencies, and engineer optimized future-state solutions ("to-be").

The ideal candidate combines strong analytical modeling skills with structural frameworks to support enterprise IT modernization, policy alignment, and operational transformation across cleared government or defense environments.

· Model complex business, operational, and technical workflows.

Develop comprehensive current-state ("as-is") and future-state ("to-be") process maps using standard notation methodologies (BPMN 2.0, UML).

· Conduct root-cause analysis, value-stream mapping, and gap analyses to identify procedural bottlenecks, redundancies, and manual friction points.

Re-engineer processes to maximize efficiency, consistency, and compliance.

· Lead discovery workshops, interviews, and working groups with technical leads, program managers, system architects, and executive stakeholders to capture operational requirements and operational dependencies.

· Establish performance baselines, Key Performance Indicators (KPIs), and target metrics to quantify the impact of process changes and track continuous process improvement (CPI) over time.

· Author, standardize, and maintain operational governance artifacts, including Standard Operating Procedures (SOPs), process charters, playbooks, work instructions, and policy alignment documentation.

· Collaborate with organizational change management (OCM) teams to design implementation plans, training materials, and communication strategies that ensure smooth transition and adoption of re-engineered processes.

· Partner with enterprise architects and software development teams to translate optimized business processes into functional system requirements, automation workflows (e.g., RPA, low-code/no-code platforms), or enterprise software updates.