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Business Process Consultant
Wunderman Thompson
Toronto, CAN
Director
Onsite
$45,000–$95,000
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Business architectureProcess designOperating model designOrganization designChange managementStakeholder facilitation
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Business architectureProcess designOperating model design
Role Overview
Business Process Consultant supporting client transformation, marketing modernization, and data-enabled business consulting.
The role sits within the Business Architecture team and focuses on connecting strategy with execution and improving organizational ways of working.
Key Skills for This Role
Business architectureProcess designOperating model designOrganization designChange managementStakeholder facilitation
Full Job Posting
Role overview
Business Process Consultant supporting client transformation, marketing modernization, and data-enabled business consulting.
The role sits within the Business Architecture team and focuses on connecting strategy with execution and improving organizational ways of working.
Responsibilities
- Interview stakeholders to understand current ways of working.
- Design operating models, capabilities, marketing processes, roles, responsibilities, and decision rights.
- Develop solutions, playbooks, training materials, and change adoption strategies.
- Facilitate workshops with cross-functional and executive stakeholders.
- Apply AI, automation, and data-driven insight to improve processes.
- Own client workstreams, project management, and team coordination.
Qualifications
- Bachelor’s degree, preferably in business administration, marketing, social sciences, or a similar field.
- 5–8 years of experience in business architecture, process consulting, organization design, change management, or similar disciplines.
- Working knowledge of process design, value streams, and operating model design.
- Experience in complex, matrixed environments, both independently and collaboratively.
- Excellent research, writing, storytelling, presentation, relationship-building, and stakeholder-alignment skills.
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