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Business Process Analyst
Hypertec Group
Montreal, CAN
Full Time
Mid
Hybrid
Yesterday
Business Process MappingGap AnalysisProcess ImprovementStakeholder EngagementDocumentationLean
Free
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Business Process MappingGap AnalysisProcess Improvement
About the Role
Hypertec is looking for a Business Process Analyst to lead process discovery, mapping, and gap analysis for construction operations. The role involves documenting workflows, identifying inefficiencies, and supporting continuous improvement.
Key Skills for This Role
Business Process MappingGap AnalysisProcess ImprovementStakeholder EngagementDocumentationLean
Responsibilities
- Lead process discovery sessions with HCON operational stakeholders to capture and document current state workflows
- Conduct structured gap analysis to identify process inefficiencies, risks, redundancies, and improvement opportunities
- Build and maintain working relationships with HCON operational stakeholders
- Contribute completed process documentation and gap analysis outputs to the enterprise process repository
- Monitor and update HCON process documentation on a defined review cycle
- Support identification and prioritization of process improvement and automation opportunities
- Coordinate with the broader Process Intelligence team on documentation standards and tooling
Requirements
- Diploma or Bachelor's degree in Business Administration, Engineering, Construction Management, Information Systems, or related field
- Demonstrated experience in business process mapping, process analysis, or operational improvement
- Strong stakeholder engagement skills
- Proficiency with process mapping, diagramming, and documentation tools
- Strong written communication skills
- Experience working within or directly supporting data center construction operations preferred
- Familiarity with Lean, Six Sigma, BPMN, or equivalent preferred
- Familiarity with AI, automation, or digital transformation initiatives preferred
Full Job Posting
Position Summary
- The Business Process Analyst, Construction Operations is responsible for leading process discovery, current state mapping, and gap analysis across Hypertec Construction (HCON) business operations.
- This role works directly with HCON operational stakeholders to document how work is performed, identify inefficiencies and improvement opportunities, and produce structured analysis.
What You’ll Be Contributing
- Lead process discovery sessions with HCON operational stakeholders to capture and document current state workflows.
- Conduct structured gap analysis to identify process inefficiencies, risks, redundancies, and improvement opportunities.
- Build and maintain working relationships with HCON operational stakeholders.
- Contribute completed process documentation and gap analysis outputs to the enterprise process repository.
- Monitor and update HCON process documentation on a defined review cycle.
- Support identification and prioritization of process improvement and automation opportunities.
- Coordinate with the broader Process Intelligence team on documentation standards, tooling, and repository practices.
What Sets You Apart
- Diploma or Bachelor’s degree in Business Administration, Engineering, Construction Management, Information Systems, or a related field.
- Demonstrated experience in business process mapping, process analysis, or operational improvement.
- Strong stakeholder engagement skills.
- Proficiency with process mapping, diagramming, and documentation tools.
- Strong written communication skills.
- Demonstrated willingness to learn and apply AI tools.
- Experience working within or directly supporting data center construction operations preferred.
- Familiarity with Lean, Six Sigma, BPMN, or equivalent preferred.
- Experience working within an IT led or enterprise wide process improvement mandate preferred.
- Familiarity with AI, automation, or digital transformation initiatives preferred.
What’s In it For You
- Hybrid work model for certain job categories.
- Comprehensive health benefits.
- Health Spending Account (HSA).
- Employer matched RRSP Program.
- Paid Floater Days.
- New state of the art facility in LaSalle.
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