linkedin
Business Process Analyst
FNZ
Toronto, CAN
Full Time
Mid
2 days ago
Business Process ModellingBPMN 2.0Requirements AnalysisJiraConfluenceWealth Management Domain
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Business Process ModellingBPMN 2.0Requirements Analysis
About the Role
FNZ is seeking a Business Process Analyst to support the definition and documentation of future-state business processes for wealth management platform solutions. You will produce BPMN process models, maintain traceability, and collaborate with stakeholders.
Key Skills for This Role
Business Process ModellingBPMN 2.0Requirements AnalysisJiraConfluenceWealth Management Domain
Responsibilities
- Produce future state business process models in BPMN 2.0 (Level 1 Descriptive), following established methodologies and modelling standards.
- Interpret functional requirements, business rules, and TOM components to ensure process models accurately reflect expected behaviour.
- Decompose end to end journeys into logical process steps and reusable sub processes.
- Ensure process models are complete, consistent, and ready for stakeholder review.
- Maintain process level traceability to Jira stories, system interactions, regulatory obligations, outputs, and procedures.
- Track and manage clarifications, gaps, and follow up items throughout modelling review cycles.
- Support QA by ensuring the processes clearly articulate expected outcomes and scenarios.
- Participate in process walkthroughs with internal teams and client SMEs to review, refine, and validate future state processes.
- Collaborate with Solution Consultants to confirm functional intent and clarify requirements where needed.
- Coordinate with Project Managers to understand modelling timelines, deliverables, and priority focus areas.
- Engage Business Readiness teams to ensure process artefacts support downstream operational preparation.
- Apply BPMN best practices and modelling standards to all process documentation.
Requirements
- 3+ years of experience in a delivery/consulting environment in financial services/wealth market
- 2–3 years of experience in business analysis or process modelling roles, ideally within financial services or wealth management
- Foundational understanding of Canadian wealth concepts and operational processes
- Familiarity with Canadian investment product types (RRSP, TFSA, RIF, LIF, etc.) and industry service providers
- Experience working within Agile delivery environments, using Jira/Confluence or similar tools
- Strong working knowledge of BPMN 2.0 with at least 2 years of hands on process modelling experience
- Ability to interpret and translate requirements into clear and accurate process models
- Excellent written, verbal, and presentation skills, with experience facilitating stakeholder workshops
- 1st class degree or equivalent experience
Full Job Posting
Role Summary
- The Process Analyst supports the definition and documentation of future state business processes that underpin the delivery of FNZ’s platform solutions for wealth management clients.
- The PA works closely with Solution Consultants, Functional Leads, QA teams, Business Readiness, and client SMEs to develop accurate, standards compliant BPMN models.
- This role is hands on and detail oriented, with a strong focus on consuming requirements, interpreting functional intent, and producing clear and traceable process models.
Key Responsibilities
- Produce future state business process models in BPMN 2.0 (Level 1 Descriptive), following established methodologies and modelling standards.
- Interpret functional requirements, business rules, and TOM components to ensure process models accurately reflect expected behaviour.
- Decompose end to end journeys into logical process steps and reusable sub processes.
- Ensure process models are complete, consistent, and ready for stakeholder review.
- Maintain process level traceability to Jira stories, system interactions, regulatory obligations, outputs, and procedures.
- Track and manage clarifications, gaps, and follow up items throughout modelling review cycles.
- Support QA by ensuring the processes clearly articulate expected outcomes and scenarios.
- Participate in process walkthroughs with internal teams and client SMEs to review, refine, and validate future state processes.
- Collaborate with Solution Consultants to confirm functional intent and clarify requirements where needed.
- Coordinate with Project Managers to understand modelling timelines, deliverables, and priority focus areas.
- Engage Business Readiness teams to ensure process artefacts support downstream operational preparation.
- Apply BPMN best practices and modelling standards to all process documentation.
Experience & Skills Required
- General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate.
- FNZ Platform experience preferred, including being knowledgeable about 1 2 functional areas of the platform.
- For the jurisdiction being hired for, an appreciation of the regulatory environment FNZ operates.
- 3+ years of experience in a delivery/consulting environment in financial services/wealth market.
- 2–3 years of experience in business analysis or process modelling roles, ideally within financial services or wealth management.
- Foundational understanding of Canadian wealth concepts and operational processes.
- Familiarity with Canadian investment product types (RRSP, TFSA, RIF, LIF, etc.) and industry service providers (exchanges, depositories, custodians).
- Experience working within Agile delivery environments, using Jira/Confluence or similar tools.
- 1st class degree or equivalent experience.
- Experience working within a business analysis / consulting role.
- Experience within an environment of continuous improvement and capability development.
- Confident, and able to take initiative given client– and delivery focused environment.
Preferred Skills
- Familiarity with Canadian wealth products (RRSP, TFSA, RIF, LIF).
- Knowledge of capital markets service providers and industry infrastructure.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career