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Business Owner - Store Inventory Planning & Replenishment
Pet Valu
Markham, CAN
Full Time
Mid
Hybrid
2 days ago
Blue Yonder DemandBlue Yonder FulfillmentAGR Web PortalProduct OwnershipForecastingReplenishment
Free
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Blue Yonder DemandBlue Yonder FulfillmentAGR Web Portal
About the Role
Pet Valu is looking for a Business Owner to manage the product experience for Blue Yonder Demand, Fulfillment, and AGR Web Portal platforms. This role acts as the bridge between store teams, franchise owners, and corporate, ensuring intuitive and efficient inventory planning and replenishment workflows.
Key Skills for This Role
Blue Yonder DemandBlue Yonder FulfillmentAGR Web PortalProduct OwnershipForecastingReplenishment
Responsibilities
- Own the end to end product experience for Blue Yonder Demand, Blue Yonder Fulfillment, and AGR Web Portal
- Translate business, store, and franchise needs into clear, prioritized product requirements, user stories, and acceptance criteria
- Prioritize the backlog based on business value, user needs, and system impact
- Ensure the user interface and workflows across all three platforms are intuitive and support efficient decision making
- Work with Replenishment, Demand Planning, Merchandising, Store Operations, and Franchise representatives to understand how these systems support daily work
- Actively engage with store teams and franchise owners to understand operational pain points related to ordering, forecasting, and replenishment
- Lead requirement refinement, support development processes, and coordinate testing and validation activities
- Monitor system performance, access issues, data alignment, and functional stability across BY and AGR
- Create or support user guides, training materials, release notes, and communication packages for new or updated functionality
- Work with the business to monitor and improve key performance indicators such as store order editing, forecast visibility, order flow stability, and platform adoption
Requirements
- Experience with Blue Yonder (Demand or Fulfillment), AGR Web Portal, or similar retail planning and replenishment systems
- Demonstrated product ownership or business system ownership experience
- Strong understanding of forecasting, replenishment, store ordering, or inventory management workflows
- Ability to translate business processes into intuitive system workflows and functional requirements
- Strong communication and collaboration skills with both technical and business partners
- Experience leading testing, user validation, or implementation activities
- Post secondary education in Business, Supply Chain, Information Systems, Engineering, Analytics, or related fields
- 3 to 5 years of experience in Product Ownership, Business Systems ownership, Business Analysis, or a related role supporting enterprise applications
Full Job Posting
Position Overview
- Business Owner Store Inventory Planning & Replenishment
- Full Time | Permanent | Hybrid
- Location: Markham, ON
- Reports to: Supply Chain BI Solutions Manager
About Us
- Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets.
- With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners.
Role Summary
- The Business Owner, Store Inventory Planning & Replenishment is responsible for the experience, workflows, user interface, and functional evolution of Pet Valu’s Blue Yonder Demand, Blue Yonder Fulfillment, and AGR Web Portal platforms.
- These systems directly support how our teams forecast demand, generate store orders, manage DC inbound flow, and support inventory availability across our network.
- This role acts as the connection point between store teams, franchise owners, business users, data teams, technical teams, leadership, and system vendors.
Key Responsibilities
- Own the end to end product experience for Blue Yonder Demand, Blue Yonder Fulfillment, and AGR Web Portal, including system usability, business workflows, store impact, and user adoption.
- Translate business, store, and franchise needs into clear, prioritized product requirements, user stories, and acceptance criteria.
- Prioritize the backlog based on business value, user needs, and system impact.
- Balance enhancement delivery with long term system stability and scalability.
- Build and maintain the roadmap for functionality, enhancements, reliability improvements, and user experience upgrades.
- Ensure the user interface and workflows across all three platforms are intuitive and support efficient decision making.
- Identify opportunities to simplify steps, reduce errors, improve insights, and enhance the overall system experience.
- Partner with business users to understand challenges and gather input on future improvements.
- Work with Replenishment, Demand Planning, Merchandising, Store Operations, and Franchise representatives to understand how these systems support daily work and long term planning.
- Collaborate with IT and Application Operations to support system stability, data integrity, and integration flow.
- Engage with vendor partners, including Blue Yonder and AGR, to support platform enhancements and issue resolution.
- Actively engage with store teams and franchise owners to understand operational pain points related to ordering, forecasting, and replenishment.
Required Qualifications
- Experience with Blue Yonder (Demand or Fulfillment), AGR Web Portal, or similar retail planning and replenishment systems.
- Demonstrated product ownership or business system ownership experience.
- Strong understanding of forecasting, replenishment, store ordering, or inventory management workflows.
- Ability to translate business processes into intuitive system workflows and functional requirements.
- Strong communication and collaboration skills with both technical and business partners.
- Experience leading testing, user validation, or implementation activities.
Preferred Qualifications
- Exposure to analytics or reporting tools such as Power BI or other data visualization platforms.
- Experience working with vendors or third parties on system enhancements and troubleshooting.
- Familiarity with Agile or iterative delivery models.
- Experience in retail supply chain environments.
- Demonstrated ability to communicate complex system decisions in simple, business friendly language.
- Experience working with store operations, franchise models, or distributed retail networks is strongly preferred.
- Proven ability to build trust with business users, even when saying no or managing difficult trade offs.
- Strong judgment and calm decision making during high impact operational issues.
Education and Experience
- Post secondary education in Business, Supply Chain, Information Systems, Engineering, Analytics, or related fields.
- An equivalent combination of education and practical experience will be considered.
- Additional training or certification in Product Ownership, Agile Delivery, or Business Analysis is an asset.
- 3 to 5 years of experience in Product Ownership, Business Systems ownership, Business Analysis, or a related role supporting enterprise applications.
- Experience working with Blue Yonder Demand, Blue Yonder Fulfillment, AGR Web Portal, or other planning, forecasting, or replenishment platforms in a retail or supply chain environment.
- Strong background supporting or improving user workflows, UI driven processes, or front end system interactions.
- Demonstrated success translating business requirements into system functionality, user stories, or product enhancements.
- Experience partnering with cross functional teams such as Replenishment, Demand Planning, Merchandising, Store Operations, and IT.
- Experience coordinating user acceptance testing, rollout communications, and change management.
- Experience working with third party vendors or software providers to resolve issues or deliver enhancements.
- Experience engaging directly with end users, partnering closely to understand needs and translate requirements, and confidently presenting to senior leadership and end‑user groups.
Compensation
- The targeted salary range for this position is CAD 80,000 CAD 90,000 annually.
Why work for us?
- Hybrid, Flexible Work Options
- Comprehensive health and dental benefits
- Employee Share Purchase Plan with company matching
- Learning and Development support tailored to you
- An inclusive, collaborative culture where your voice matters
- Fun company events that keep us connected
- Preferred rates for car rentals, hotels, phone plans and gym discounts
- Generous employee discounts on our products
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