Business Operations Manager

Qualifications

• Bachelor's degree in Business, Engineering, Economics, Marketing, or a related field; MBA considered an asset.
• 5-8 years of experience in Business Operations, Program Management, Strategy, Sales Operations, Marketing Operations, or a related business function.
• Proven experience coordinating cross-functional and cross-regional initiatives, driving alignment across sales, marketing, delivery, finance, and leadership teams.
• Demonstrated ability to manage executive reviews, governance forums, action tracking, and strategic business programs from planning through execution.
• Experience supporting customer engagements, industry events, leadership summits, business reviews, or go-to-market initiatives.
• Strong project and stakeholder management skills, with the ability to manage multiple priorities and drive timely execution in a matrix organization.
• Experience developing and reporting business KPIs, dashboards, scorecards, and executive-level insights.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable business recommendations.
• Excellent written and verbal communication skills, including preparation of executive presentations, business reviews, and leadership communications.
• Advanced proficiency in Microsoft PowerPoint, Excel, and Power BI; experience with CRM and reporting tools is an advantage.
• Strong organizational skills with a high degree of ownership, attention to detail, and follow-through.
• Experience working in a global technology, telecommunications, networking, or B2B enterprise environment is preferred.
• - Bachelor's degree in Business, Engineering, Economics, Marketing, or a related field; MBA considered an asset. - 5-8 years of experience in Business Operations, Program Management, Strategy, Sales Operations, Marketing Operations, or a related business function. - Proven experience coordinating cross-functional and cross-regional initiatives, driving alignment across sales, marketing, delivery, finance, and leadership teams. - Demonstrated ability to manage executive reviews, governance forums, action tracking, and strategic business programs from planning through execution. - Experience supporting customer engagements, industry events, leadership summits, business reviews, or go-to-market initiatives. - Strong project and stakeholder management skills, with the ability to manage multiple priorities and drive timely execution in a matrix organization. - Experience developing and reporting business KPIs, dashboards, scorecards, and executive-level insights. - Strong analytical and problem-solving skills, with the ability to translate data into actionable business recommendations. - Excellent written and verbal communication skills, including preparation of executive presentations, business reviews, and leadership communications. - Advanced proficiency in Microsoft PowerPoint, Excel, and Power BI; experience with CRM and reporting tools is an advantage. - Strong organizational skills with a high degree of ownership, attention to detail, and follow-through. - Experience working in a global technology, telecommunications, networking, or B2B enterprise environment is preferred.