Business Operations Associate (Rotational Program)

We’re seeking highly motivated recent graduates (or equivalent experience) who are passionate about our mission and eager to make a meaningful impact on our customers, while supporting the growth of operations. As a Business Operations Associate, you’ll be instrumental in helping customers navigate their shopping and credit-building experiences. By analyzing customer feedback and operational performance data, you'll help identify areas for improvement and drive changes that enhance both customer satisfaction and overall operational efficiency.

This role also provides a unique chance to explore a range of professional growth opportunities through rotations across various internal teams (for example: Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, People, and more). During each 10-11 week rotation, you will integrate yourself into the team, work on impactful projects, and build your professional network. You’ll play an integral role in shaping product development and process improvements, acting as a liaison between customers and internal teams. Throughout your rotations, we’ll empower you to discover your path and challenge you to elevate your contributions.

Our greatest strength is our people and we’d love for you to be one of them!

This role is just the beginning – a launchpad. Check out how others have navigated their own growth, developed new skills, and taken on exciting new challenges.

“I joined Perpay as a Business Operations Specialist in October 2022, and did rotations through our Merchandising, Product, and Compliance teams. I transitioned to Perpay’s Compliance team full-time shortly after. Now I report directly to our C Suite. Every day, I get to learn from incredibly experienced and talented individuals.” -Luke, Compliance Analyst

"I started with a rotation on the Credit Card team, where I became a subject matter expert on our Credit Card product. Now I lead the Credit Card vertical on the BizOps team, shaping strategy, supporting our outsourced customer service team, and partnering across Product, Engineering, and Compliance to drive impact. It’s been an incredible journey of growth, ownership, and learning." -Steph, Credit Card Vertical Lead

Curiosity - You don’t just ask questions, you chase them.

Passion - You’re excited by the idea of helping others build financial freedom.

Drive - You act with intention and take initiative.

Relentlessness - Setbacks don’t faze you. You try, learn, and try again.

Strong Communication - You speak up, listen well, and aren’t afraid to say “I don’t get it.”

Grit - You show up, dig in, and get things across the finish line.

Adaptability - You can handle pivots in responsibilities and are able to adjust as needed.

A BA/BS degree, having graduated in 2023-2026, or equivalent experience

GPA of 3.0 or higher

Commitment to an in-person work environment

Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

Meaningful compensation and equity

Premium medical benefits (fully paid base plan, and very reasonable premium for the buy-up option)

4% employer 401k match

Unlimited PTO policy

​​Remote weeks around major holidays + extra holiday on weekends like MDW and LDW

High quality catered lunch by local chefs, 4 days / week

Gym subsidy

Paid cell phone + plan

Student loan repayment program

Relocation assistance

Generous team member discounts

This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)

Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.