Business Operations Associate (Remote)
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Key skills for this role
About the Role
Hire Feed is hiring a Business Specialist - Google Workspace for a client in the technology industry. The role involves optimizing Google Workspace tools, managing user accounts, and providing technical support.
Key Skills for This Role
Responsibilities
- Manage and configure Google Workspace accounts, including Gmail, Drive, Docs, Sheets, and Meet for internal teams
- Provide Tier 2 technical support for Google Workspace related issues, escalating complex problems as needed
- Develop and deliver training sessions to end users on Google Workspace functionality and best practices
- Monitor system performance and recommend improvements to optimize Google Workspace workflows
- Collaborate with IT and security teams to enforce compliance and security policies within Google Workspace
Requirements
- Proficiency in Google Workspace administration, including user provisioning and access management
- Experience with Google Workspace migration projects and third party integrations
- Strong troubleshooting skills for Google Workspace applications and related systems
- Ability to create and deliver technical training materials for end users
- Knowledge of Google Workspace security features and data protection protocols
Full Job Posting
Role Overview
- We are hiring for one of our clients, seeking a Business Specialist Google Workspace to work on a contract basis.
- The role involves optimizing Google Workspace tools, managing user accounts, and ensuring seamless collaboration across teams.
- Responsibilities include training end users and troubleshooting technical issues to enhance productivity.
Key Responsibilities
- Manage and configure Google Workspace accounts, including Gmail, Drive, Docs, Sheets, and Meet for internal teams.
- Provide Tier 2 technical support for Google Workspace related issues, escalating complex problems as needed.
- Develop and deliver training sessions to end users on Google Workspace functionality and best practices.
- Monitor system performance and recommend improvements to optimize Google Workspace workflows.
- Collaborate with IT and security teams to enforce compliance and security policies within Google Workspace.
Required Skills & Qualifications
- Proficiency in Google Workspace administration, including user provisioning and access management.
- Experience with Google Workspace migration projects and third party integrations.
- Strong troubleshooting skills for Google Workspace applications and related systems.
- Ability to create and deliver technical training materials for end users.
- Knowledge of Google Workspace security features and data protection protocols.
More About the Opportunity
- This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry.
- The position supports a distributed workforce by ensuring reliable access to critical productivity software.
Compensation
- Payout: $119 $168/hour
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