Business Operations Associate

Key Responsibilities

• Operations delivery: Own operational tickets, triaging incoming requests, and providing first-responder support across the team. Maintain policies, drive continuous improvement, and clear any roadblocks that might slow us down.
• Finance & compliance: Own and maintain FAR.AI’s compliance calendar, tracking federal, state, and local filing deadlines and ensuring nothing falls through the cracks. Support the systematization and automation of compliance obligations across the organization and support financial operations as needed.
• IT coordination: Provide initial IT support and coordinate with vendors to keep the team's tools and systems running. Coordinate equipment provisioning and sourcing.
• HR operations: Support onboarding and offboarding processes, HR compliance, employment policies, and the maintenance of the company handbook.
• Coworking space operations: Support operations of FAR.Labs, including event logistics.
• Special projects: Take on ad hoc operations projects as they arise, ranging from vendor coordination, goal tracking, internal policies, and process improvement.

Must-Have Qualifications

• Evidence of real results in past roles – things you have delivered or problems you have solved while juggling several responsibilities at once. Experience/seniority matters less than what you have done.
• Comfort working across multiple operational domains simultaneously: finance, HR, compliance, IT, and projects. You do not need to be an expert, but you’ll be required to learn quickly.
• Strong written and verbal communication. You can write a clear email, summarize a situation accurately, and ask good questions.
• Reliable with details, especially on compliance and finance tasks, where a missed deadline or a wrong number is a real issue. You flag issues proactively.
• Demonstrated service mindset. You get energy from helping others succeed – no job is too big or too small.

Nice-to-Have Qualifications

• Experience in fast-paced, highly ambiguous environments. You've worked in startups, nimble nonprofits, or high-growth teams before and can adapt to change quickly.
• Demonstrated experience as a high-agency problem-solver. You’ve identified a need or a better way to do something and brought the solution to life.
• Experience contributing to an impact-driven organization or passionate about AI safety.
• Experience with tools like Coda, Notion, Asana, CRMs, or similar operational software.
• Fluency with AI tools and workflows, while applying your own judgment on when to use and when not to use.
• Prior experience in operations.

Logistics