Business Management System Analyst (2 positions)

NAV CANADA

Ottawa, CAN

Full Time

Mid

Hybrid

1 weeks ago

Quality Management SystemsGovernance FrameworksAudit CoordinationCompliance MonitoringDocumentation ControlPowerBI

Free

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Key skills for this role

Quality Management SystemsGovernance FrameworksAudit Coordination

The Business Management System Analyst is responsible for administration, maintenance, and continuous improvement support of the Business Management System (BMS)/Quality Management System (QMS) through governance, compliance and conformance monitoring, audit coordination, documentation control, repo
Ensures assigned activities, records, and documentation are maintained in alignment with corporate policies, regulatory requirements, and applicable standards.
Contributes to the effectiveness and usability of the BMS/QMS through analysis, controls support, and process improvement recommendations.

Maintain and administer BMS/QMS policies, standards, processes, procedures, templates, and related documentation, ensuring comprehensive, accurate, and current records and document controls are established and maintained.
Analyze compliance and conformance review results and identify trends, issues and areas for improvement across related processes, and support follow up actions.
Develop and maintain controls documentation, testing records, and related evidence to support appropriate control design, testing, traceability, and documentation practices.
Provide guidance and interpretation on applicable regulatory requirements, best practices, standards and BMS/QMS processes within assigned areas of responsibility.
Review and update and coordinate revisions to documentation arising from regulatory procedural, system or organizational changes.
Analyze Key Performance Indicators/Quality Performance Indicators (KPIs/QPIs) and risk indicators for governance, compliance and conformance and prepare regular reports and insights for management review.
Develop and deliver training and reference materials for the BMS/QMS Processes, tools, controls and documentation requirements. Provide ongoing user support and guidance for BMS/QMS governance, monitoring, tools, reporting, and documentation processes.

Diploma or Degree in Computer Science, Systems/Software Engineering, Information Technology, or other related Technology field or an acceptable combination of education, experience and training.
3+ years in technology, quality management, compliance, or systems administration roles.
Experience with supporting governance frameworks, audit coordination, compliance, monitoring, and controls testing.
Experience working in or closely with business and/or operational functions.
Experience in change management practices.
Experience working with policies, standards, governance, and procedures and controlled documentation.
Strong experience with business and reporting tools (e.g., PowerBI, SharePoint).
Experience with Control Objectives for Information and related Technology (COBIT), Information Technology Infrastructure Library (ITIL) & Information Technology Service Management (ITSM) frameworks.
Experience with business management systems and quality frameworks such as ISO 9001, AS9100 or comparable frameworks.