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business management analyst
DM TRANSPORT
Bolton, CAN
Full Time
Entry
Onsite
1 weeks ago
Quality ManagementQuality AssuranceResearchSupervisionCustomer ServiceTraining
Free
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Quality ManagementQuality AssuranceResearch
About the Role
DM TRANSPORT seeks a Business Management Analyst to analyze managerial methods, develop quality standards, and propose improvements. The role requires a bachelor's degree and 1-2 years of experience.
Key Skills for This Role
Quality ManagementQuality AssuranceResearchSupervisionCustomer ServiceTraining
Responsibilities
- Analyze and provide advice on the managerial methods and organization of an establishment
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Plan the re organization of operations
- Supervise staff
- Provide customer service
- Train staff
- Oversee development of communication strategies
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies
Requirements
- Bachelor's degree
- 1 year to less than 2 years of experience
Full Job Posting
Overview
- Languages: English
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- On site: Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
- Analyze and provide advice on the managerial methods and organization of an establishment
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Plan the re organization of operations
- Supervise staff
- Provide customer service
- Train staff
- Oversee development of communication strategies
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies
Additional Information
- Work conditions and physical capabilities: Fast paced environment, Work under pressure, Attention to detail, Large workload
- Employment groups: This employer promotes equal employment opportunities for all job applicants, including those self identifying as a member of these groups: Support for persons with disabilities, Support for newcomers and refugees, Support for youths
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