lever
Business Intelligence Manager
Metergysolutions
Toronto, CAN
Full-time
Mid · 4+ years experience
Hybrid
CAD 100000-130000 yearly / year
Discovered 3 weeks ago
ExcelSQL
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- Lead BI team developing and manage production reporting and monthly KPI/MBR
- Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
- Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
- Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities
- Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance;
- Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency
- Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales
- Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization
- Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods.
- Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations
- University Degree required. Preferential consideration for Post-graduate degrees (MBA) or professional accounting designation CPA
- Preference to additional training with Data Analytics / IT
- Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)
- 4+ years related experience and management of high performing teams.
- High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, & SQL
- Excellent collaboration skills to build strong working partnerships with stakeholders.
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