linkedin
Business Integration Manager
Black & McDonald Limited
Markham, CAN
Full Time
Manager
Today
Product ManagementStakeholder EngagementProcess ImprovementChange ManagementData AnalysisAI/ML
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Product ManagementStakeholder EngagementProcess Improvement
About the Role
Black & McDonald is seeking a Business Integration Manager to own the lifecycle of business capabilities across construction, utilities, energy, facilities management, and service lines.
Key Skills for This Role
Product ManagementStakeholder EngagementProcess ImprovementChange ManagementData AnalysisAI/ML
Responsibilities
- Conduct structured discovery with stakeholders across roles and regions
- Build and maintain user personas
- Write problem led positioning for capabilities
- Maintain living business cases with problem, solution, benefits, and financials
- Write outcome focused requirements
- Oversee lifecycle of technology platforms (e.g., Procore, ERP, scheduling tools)
- Create structured launch plans with success metrics
- Drive adoption in the field and office, track usage data
- Lead cross functional change initiatives
- Author polished communications for different audiences
Requirements
- 3–5 years in business systems, product management, technology enablement, process improvement, or management consulting
- 3+ years in a leadership or managerial capacity
- Strong analytical and process thinking skills
- Working knowledge of product management lifecycle and governance principles
- Clear, confident written and verbal communication
- Bachelor's degree in Business, Engineering, IT, Product Management, or related field (or equivalent experience)
- Experience in construction, utilities, facility services, or infrastructure sectors (nice to have)
- Familiarity with Procore, JD Edwards, or similar ERP/project management tools (nice to have)
- Familiarity with AI/ML concepts (nice to have)
- Experience in SOC 2 or ISO 27001 compliant environments (nice to have)
Full Job Posting
About This Career Opportunity
- Reporting to the Director of Business and AI Integration, the Business Integration Manager owns the lifecycle of business capabilities from discovery to value realization.
- You'll work across Black & McDonald's diverse business lines (construction, utilities, energy, facilities management, service) ensuring digital platforms deliver measurable outcomes.
Key Responsibilities
- Conduct structured discovery with stakeholders across roles and regions.
- Build and maintain user personas (e.g., field supervisors vs. project managers).
- Investigate why technology adoption succeeds or fails and document root causes.
- Develop domain knowledge for substantive conversations with operations leaders.
- Identify process inefficiencies and propose improvements through technology, automation, or AI.
- Write problem led positioning for capabilities.
- Maintain living business cases with problem, solution, benefits, and financials.
- Contribute to portfolio level planning and identify cross capability dependencies.
- Track capability maturity from initial stand up to full operational KPIs.
- Explore and implement AI/ML where it delivers measurable business outcomes.
- Write outcome focused requirements.
- Apply product lifecycle thinking (concept → launch → feedback → iterate).
Requirements
- 3–5 years in business systems, product management, technology enablement, process improvement, or management consulting.
- 3+ years in a leadership or managerial capacity.
- Strong analytical and process thinking skills.
- Working knowledge of product management lifecycle and governance principles.
- Clear, confident written and verbal communication across diverse audiences.
- Comfort learning new platforms and domains quickly.
- Bachelor's degree in Business, Engineering, IT, Product Management, or related field (or equivalent experience).
- Nice to have: Experience in construction, utilities, facility services, or infrastructure sectors.
- Nice to have: Familiarity with Procore, JD Edwards, or similar ERP/project management tools.
- Nice to have: Familiarity with AI/ML concepts.
- Nice to have: Experience in SOC 2 or ISO 27001 compliant environments.
- Nice to have: Product management training or certification (e.g., Pragmatic Institute).
Compensation & Benefits
- Expected salary range: CAD 80,000 CAD 125,000 per year.
- Starting salary based on qualifications, education, and experience.
- Total rewards may include group insurance benefits, pension plan, annual discretionary bonus, career development programs.
Work Requirements
- Must have legal right to work in Canada without restrictions.
- Occasional travel across Black & McDonald offices.
- Successful completion of a criminal background check.
Note on Applications
- You don't need to check every box; strong process thinking and relationship building valued.
- Accommodations available upon request for candidates with disabilities.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career