Business Integration Manager

Analyse current business processes and identify opportunities for improvement through technology and AI-driven solutions.

Develop and maintain governance frameworks, SOPs, and service standards for supported platforms.

Monitor adoption metrics, KPIs, and feedback loops to inform enhancements and change management initiatives.

Champion the integration of LLM and ML into workflows, ensuring solutions are practical, scalable, and aligned with business needs.

Identify opportunities for automation and predictive analytics to improve efficiency and decision-making.

Communicate updates, best practices, and improvement initiatives to stakeholders across regions.

Participate in roadmap planning committees and contribute to strategic decision-making.

This position ensures that Project Managers and field teams have the tools, support, and processes needed to deliver projects efficiently and compliantly. By managing technology products and services, embedding AI/ML capabilities, and providing operational support, the Business Integration Manager helps maximise value for B&M and its clients while maintaining the highest security and compliance standards

The expected salary range for this role is between $80,000 - $125,000 per year. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs. Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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