Business Improvement Manager

Key Duties of a Business Improvement Manager

• Co-ordinate, influence and work with site senior leadership teams to identify improvement opportunities, which have a positive impact on operations performance across quality, cost, service and safety elements.
• Identify, agree and deliver improvement initiative objectives and timescales with site & regional leadership teams (including as appropriate, local C.I. Champions).
• Produce timely written operational improvement strategy proposals and communicate to the relevant stakeholders, including clients as required, ensuring consideration for the cost benefit and complexity of delivering the change.
• Liaise with key stakeholders and subject matter experts to ensure the creation of fully considered proposals.
• Responsible for ensuring sites maintain traction and deliver on the identified improvement projects for the region.
• Ensure savings generated through improvement initiatives are quantified and validated by Finance.
• Complete in depth and complex analysis to identify current performance and/or warehouse/transport trends used to support any improvements.
• Support the operational improvement implementation process; ensuring relevant operational teams have support + coaching throughout the change cycle.
• Utilise business central support teams including IT expertise to develop potential new ways of working as part of a depot / business improvement initiative.
• Complete analytical activity to measure potential and delivered positive benefits of any operational improvement proposal at either site, regional or business level ensuring capture of actual vs expected value.
• Provide regular communication updates on the progress of improvement initiatives at either depot, regional or business level.
• Support identifying best practice and facilitate information sharing across the business, ensuring “lessons learned” and best practice are identified and shared.
• Ongoing collaboration - sharing best practice and generating ideas for future projects across the GB business.
• Conduct audits across sites, in line with ‘Basics done Brilliantly’ minimum standards, to assist sites in identifying areas for improvement.