Business Head- 360tf OpsAssist
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Key skills for this role
About the Role
The Business Head – OpsAssist includes managing and ensuring smooth handling of documentation, LC WorkFlow, preparing Proforma, Custom PFI and Commercial Invoices, bank coordination, compliance, and overall client support.
Key Skills for This Role
Full Job Posting
Role Overview
The Business Head – OpsAssist includes managing and ensuring smooth handling of documentation, LC WorkFlow, preparing Proforma, Custom PFI and Commercial Invoices, bank
coordination, compliance, and overall client support .
The role focuses on efficient processes, strong team management, and high-quality delivery.
Operations Leadership & Strategy
- Own and lead the end-to-end OpsAssist function.
- Define operational strategy, workflows, and service delivery models.
- Ensure smooth business processes.
- Optimise operations to improve cost efficiency and increase revenue.
End-To-End Trade Finance Support
- Oversee the complete export/import transaction including: Documentation like Invoice preparation and verification, LC checking and compliance validation, Bank Presentation
- Letter preparation, bank coordination and follow-ups, till fund realization to beneficiary account
- Ensure timely and accurate execution of all transactions.
Client Relationship Management
- Act as senior point of contact for key clients.
- Ensure smooth onboarding, process clarity and proactive communication.
- Resolve escalations and complex operational issues.
- Enhance overall client satisfaction and retention.
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