Business Excellence & Engagement Healthcare Field Role
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Key skills for this role
About the Role
Position Purpose The purpose of the job is to lead the team and manage access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with.
Key Skills for This Role
Responsibilities
- Effectively manage the team and manage access program(s) by liaising with hospitals, distributors, pharmacies, and patients
- Maintain consistent communication with hospitals, healthcare providers, distributors, dispensing providers, patients, charities, and any other relevant stakeholders
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
- Management of assessment of patients financial eligibility for the program(s), review all cases and approve financial classifications
- Carry out home visits for patient classification, if needed
- Ensure that current patients receive their drugs quickly and efficiently
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review
- Maintain and update electronic program files, including patient and quality assurance data
- Attending and completing Pharmacovigilance, Pharma, and Product Training provided by the Client
- Reporting any adverse events/product complaints as per the client's requirements and/or Axios SOPPs
- Conduct administrative duties for the office
Requirements
- At least 2 5 years of professional experience working in nursing and/or the healthcare sector
- Excellent command of both spoken and written English
- Excellent communication skills
- Experience in data monitoring and management is an advantage
- Experience coordinating and handling logistics/supply chain is a plus
- Experience in communication service management
- Flexibility in ability to travel as well as working hours is essential
Full Job Posting
Position Purpose
- The purpose of the job is to lead the team and manage access program(s) in the region.
- The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based.
Duties and Responsibilities
- Effectively managing the team and managing access program(s) by liaising with hospitals, distributors, and pharmacies, and patients
- Maintain consistent communication with hospitals, healthcare providers, distributors, dispensing providers, patients, charities, and any other relevant stakeholders.
- Maintain positive feedback from the stakeholders.
- Ensure that Axios scope of work is clearly communicated and understood among stakeholders.
- Communicate with all the stakeholders on behalf of the Axios when needed. Liaise with Axios Regional and HQ Teams as needed
- Monthly, quarterly and on demand Client reporting
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
- Management of assessment of patients financial eligibility for the program(s), review all cases and approve financial classifications
- Carry out home visits for patient classification, if needed
- Ensure that current patients receive their drugs quickly and efficiently
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in real time as patients proceed through the program(s)
- Maintain and update electronic program files, including patient and quality assurance data
Educational Background and Experience
- At least 2 5 years of professional experience working in nursing and/or the healthcare sector is ideal
- Excellent command of both spoken and written English
- Excellent communication skills
- Experience in data monitoring and management is an advantage
- Experience coordinating and handling logistics/supply chain is a plus
- Experience in communication service management
- In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plus
Job Circumstances
- The position is based in our regional office, and it requires frequent travel to hospitals, clinics, healthcare facilities, and partners which may be outside your designated region.
- Flexibility in ability to travel as well as working hours is essential
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