Business Development & Sales Ops AME
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Role Overview
ESSENTIAL FUNCTIONS:
Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics.
Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets.
Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas.
Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles.
Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes.
Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting.
Develop commercial dashboards, KPIs, and business intelligence tools to support decision making.
Support deployment of market-based pricing initiatives and commercial governance processes.
Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities.
Conduct market analysis, competitor assessments, and strategic business evaluations.
SUPERVISORY RESPONSIBILITIES:
Lead, coach and develop business development, commercial analytics, and sales operations personnel.
Full Job Posting
About the role
ESSENTIAL FUNCTIONS:
Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics.
Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets.
Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas.
Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles.
Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes.
Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting.
Develop commercial dashboards, KPIs, and business intelligence tools to support decision making.
Support deployment of market-based pricing initiatives and commercial governance processes.
Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities.
Conduct market analysis, competitor assessments, and strategic business evaluations.
SUPERVISORY RESPONSIBILITIES:
Lead, coach and develop business development, commercial analytics, and sales operations personnel.
QUALIFICATIONS:
- Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline.
- MBA preferred.
- 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership.
- Experience within refining, petrochemical, chemical processing, LNG, gas processing, engineered equipment, or related industries.
- Strong understanding of CRM systems, forecasting, business analytics, pipeline management, and commercial governance.
- Excellent communication, leadership, and cross-functional collaboration skills.
What we offer you
What We Offer You
PTO and 12 company-paid holidays
401K plan with a 6% match
Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
Health savings account matching
Motivating wellness program
Employee Assistance Program
Paid paternal leave
Gym reimbursement
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
About Sulzer
Sulzer is a Swiss industrial engineering and manufacturing company that develops flow-control, pumping and chemical-processing technologies and provides services for critical equipment. Founded in Winterthur in 1834, it serves industries including water, energy and chemicals through a global network of manufacturing and service sites.
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