Business Development Manager ( SMB Team Lead)
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Key skills for this role
About the Role
Servme is looking for a high-performing Business Development Manager to own the full SMB sales cycle and drive revenue. This player-coach role involves closing deals personally while leading a team of 2-4 BDMs.
Key Skills for This Role
Responsibilities
- Own and deliver on both team revenue targets and individual sales targets
- Lead, manage, and push a team of 2–4 SMB sales managers to consistently hit targets
- Personally close high value or strategic deals and lead by example
- Drive a high performance, high accountability culture within the team
- Monitor pipeline health, conversion rates, and sales activity daily
- Enforce strong CRM discipline, forecasting accuracy, and reporting standards
- Coach the team on discovery, demos, objection handling, and closing techniques
- Identify gaps in performance and take immediate corrective action
- Optimize and refine sales processes, playbooks, and execution strategies
- Work closely with Marketing and SDR teams to ensure consistent pipeline generation
- Collaborate with Customer Success for seamless onboarding and retention
- Provide actionable feedback to Product and Marketing based on market insights
Requirements
- 5–7 years of experience in SMB sales, B2B sales, or SaaS sales
- Proven track record as a top performer / closer
- Experience managing or mentoring sales teams in a high performance environment
- Deep understanding of the GCC market and SMB customer landscape
- Fluency in English and Arabic required
- Experience with CRM systems (HubSpot, Salesforce, or similar)
Full Job Posting
The Job in a Nutshell
- At Servme, growth is driven by execution. This role is about closing new business and driving revenue. We’re looking for a high performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal.
Responsibilities
- Own and deliver on both team revenue targets and individual sales targets
- Lead, manage, and push a team of 2–4 SMB sales managers to consistently hit targets
- Personally close high value or strategic deals and lead by example
- Drive a high performance, high accountability culture within the team
- Monitor pipeline health, conversion rates, and sales activity daily
- Enforce strong CRM discipline, forecasting accuracy, and reporting standards
- Coach the team on discovery, demos, objection handling, and closing techniques
- Identify gaps in performance and take immediate corrective action
- Optimize and refine sales processes, playbooks, and execution strategies
- Work closely with Marketing and SDR teams to ensure consistent pipeline generation
- Collaborate with Customer Success for seamless onboarding and retention
- Provide actionable feedback to Product and Marketing based on market insights
Requirements
- 5–7 years of experience in SMB sales, B2B sales, or SaaS sales
- Proven track record as a top performer / closer
- Experience managing or mentoring sales teams in a high performance environment
- Strong ability to drive results through both personal execution and team leadership
- Experience in scaling sales operations or growing revenue in fast paced environments
- Deep understanding of the GCC market and SMB customer landscape
- Strong skills in negotiation, objection handling, and closing
- Data driven mindset with strong focus on pipeline management and conversion optimization
- Highly driven, competitive, and execution focused personality
- Ability to operate under pressure and deliver in a target driven environment
- Experience with CRM systems (HubSpot, Salesforce, or similar)
- Fluency in English and Arabic required (French is a plus)
What We Offer You
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in office, and hybrid work setups.
- We offer highly competitive compensation packages, including bonuses and the potential for shares.
- We prioritize personal development and offer regular training and an annual learning stipend.
- We offer autonomy, mentoring, and challenging goals.
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