Business Development Manager - Loan DST

Job Description

• KEY RESULT AREAS

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities.
• Relationship manage a portfolio of approved companies by developing key contacts and relationships.
• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
• Handling objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
• Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.
• Operating Environment, Framework and Boundaries, Working Relationships
• Competitive, dynamic, volatile and regulated business environment with low entry / exit barriers.
• The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out by the Bank
• Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives.
• The jobholder has to work within central bank guidelines and the bank’s credit policy.
• Guidance will come from the sales management and product teams.
• Performance management will be evaluated basis of the achievement in line with Bank policy.
• PROBLEM SOLVING
• Sales require understanding customers’ individual financial circumstances.
• Responsible for assisting staff and customers in achieving their goals and objectives

• RESPONSIBILITY, KNOWLEDGE, SKILLS AND EXPERIENCE

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