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Business Development Manager

National Bank of Kuwait
Dubai, UAE
Full Time
Manager
3 weeks ago
Business DevelopmentMarket InsightStrategic Relationship BuildingStakeholder EngagementCommunicationPresentation Skills
Free

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Business DevelopmentMarket InsightStrategic Relationship Building
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Job Purpose

  • The Business Development Manager (BDM) is responsible for driving growth of Expat Banking proposition by generating market insights, developing strategic partnerships, strengthening internal and external stakeholder engagement and supporting acquisition through targeted relationship development.
  • The role acts as a key connector between frontline teams, corporate partners and internal functions, ensuring a consistent flow of high quality leads into the acquisition funnel while supporting a premium onboarding experience for priority clients.
  • The BDM also plays a critical role in representing the bank across external events, shaping product improvements through structured feedback, and enabling senior leadership with performance insight.

Key Responsibilities & Accountabilities

  • Generate market insights to identify growth opportunities, emerging trends and client needs with the expat segment.
  • Develop and execute strategic initiatives that enhance the banks competitive position and strengthen the overall value proposition.
  • Provide actionable recommendations to senior leadership on market positioning and product strategy.
  • Build and manage strategic relationships with corporate partners, intermediaries and key internal stakeholders to support acquisition and referral growth.
  • Act as a relationship bridge between frontline teams, product specialists and operational teams to ensure alignment and seamless client journeys.
  • Develop tailored engagement plans to increase high quality referrals into the acquisition funnel.
  • Support frontline teams with insights, tools and frameworks that strengthen client conversations and elevate service quality.
  • Enhance internal collaboration across products, marketing, risk and operations to ensure delivery of a premium expat banking experience.
  • Coordinate activity across teams to improve onboarding, reduce friction and support priority client engagement.
  • Work closely with the Account Opening Team to ensure referred prospects receive a well orchestrated onboarding experience.
  • Monitor referral flows, pipeline quality and conversion drivers recommending improvements where needed.
  • Represent the bank at industry events, seminars and client forums acting as a brand ambassador for the expat Banking proposition.

Essential Experience

  • Business Development within Financial Services, ideally in international, expat of affluent banking segments.
  • Proven track record of generating growth through strategic relationship development, partnership or referral channels.
  • Experience working with front line teams, supporting acquisition pipelines and enhancing conversion outcomes.
  • Stakeholder management across complex matrixed environments including product, risk, marketing and operations.
  • Experience building and managing external partnerships, such as corporates, relocation companies or global mobility firms.
  • Strong market insight capability, ability to analyse market trends, competitor activity, client needs and turn insight into action.
  • Experience representing an organisation externally at events, conferences or partner engagements.
  • Performance reporting and insights generation including pipeline management, KPI tracking and presenting findings to senior leaders.
  • Client centric experience particularly supporting premium or high net worth onboarding journeys.

Desirable Experience

  • Experience within an expat, international or offshore banking proposition.
  • Background working with globally mobile clients, expats or multinational corporate clients.
  • Proposition development or product improvement cycles.
  • Experience in corporate engagement programs.
  • Understanding or cross border regulations.
  • Data driven strategy experience.

Competencies

  • Commercial Acumen
  • Strategic relationship building
  • Market insight and analysis
  • Stakeholder Engagement
  • Communication and presenting skills
  • Client centric mindset
  • Pipeline and performance management
  • Business Development expertise
  • Collaboration and cross functional working
  • Problem solving and adaptability
  • Event Representation
  • Feedback and improvements

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