Business Development Manager

Hunt for and develop new customers requiring Operational Services, including:

Installation and deployment services

Break/fix and field maintenance

Advanced exchange programs

Configure-to-order and staging

Repair and refurbishment

Logistics and device lifecycle management

Holistic, end-to-end service solutions

Identify opportunities to expand, upgrade, or introduce new services within existing customer accounts.

Build and maintain a strong pipeline of new business opportunities and provide accurate revenue forecasts.

Develop relationships with customer decision-makers across Operations, IT, Procurement, Finance, and executive leadership.

Understand customer business and operational requirements and translate those requirements into customized service solutions.

Present proposed solutions, value propositions, pricing, and business cases to customers.

Partner closely with internal Operations, Finance, Legal, Product, Supply Chain, Sales, and technical teams to develop and deliver solutions.

Support the development and negotiation of pricing, proposals, Statements of Work, and commercial agreements.

Maintain ownership of opportunities beyond contract signature, working with internal implementation teams to ensure successful launch, operational readiness, and transition into revenue-generating services.

Serve as a key customer contact during implementation and help resolve commercial or operational issues that could delay deployment or revenue.

Manage and grow strategic customer relationships following implementation, identifying additional opportunities for service expansion.

Maintain opportunity, pipeline, customer activity, and forecast information within Salesforce.

Travel throughout the United States and Canada approximately 30–50% of the time, depending on active opportunities, customer needs, and business priorities.

Conduct in-person customer meetings, site visits, presentations, solution-development sessions, and implementation discussions as required.

Experience within the payments, financial services, retail technology, or POS industries.

Experience selling or supporting solutions involving payment terminals, POS systems, scanners, printers, kiosks, or other distributed technology hardware.

Familiarity with field services, device deployment, depot repair, advanced exchange, reverse logistics, configure-to-order, repair, and hardware lifecycle management.

Experience developing multi-year managed services or recurring-revenue solutions.

Success will be measured not only by contracts signed, but by:

New services revenue generated

Pipeline development and conversion

Growth within existing accounts

Successful implementation of new customer solutions

Revenue realization following contract execution

Customer retention and expansion

Development of recurring and multi-year services relationships

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.