Business Development Executive - Microsoft Dynamics 365

Key Responsibilities

• Develop and execute an outbound business development strategy focused on Microsoft Dynamics 365 Finance & Operations, Business Central, and Customer Engagement customers.
• Identify, prospect, and engage mid-market and enterprise organizations that may benefit from Fortis solutions.
• Own opportunities from initial outreach and qualification through deal progression and close, in partnership with the appropriate sales and solutioning resources.
• Build and maintain productive relationships across the Microsoft VAR, systems integrator, and broader ERP partner ecosystem.
• Generate co-sourced and partner-referred pipeline by identifying opportunities where Fortis and Microsoft ecosystem partners can jointly support customers.
• Build partnering relationships with other payment processors (e.g., Elavon, PayPal) where appropriate, leaning toward Fortis processing when it makes sense while structuring deals so Fortis captures SaaS, services, and ACH/payment-rail revenue even when the acquiring relationship sits with another processor.
• Work closely with partner development, sales, and solutioning teams to advance opportunities originating through VAR and SI relationships.
• Conduct effective discovery conversations to understand customer workflows, ERP environments, business challenges, and purchasing priorities.
• Coordinate internal resources throughout the sales process, including solution evaluation, demonstrations, commercial discussions, and implementation planning.
• Scope, draft, and walk prospects through Statements of Work, translating solution requirements and implementation scope into clear commercial terms the customer can evaluate and sign.
• Maintain accurate opportunity, activity, pipeline, and forecast information within the company’s CRM.
• Provide commercial leadership with consistent visibility into pipeline development, deal progress, obstacles, and recommended next steps.
• Monitor Microsoft Dynamics market developments, partner activity, competitive offerings, and emerging customer needs.
• Contribute a clear point of view on how Fortis can expand its Microsoft Dynamics practice, strengthen partner relationships, and accelerate software-related growth.

Required Skills & Experience

• Demonstrated success selling consulting or implementation services into Microsoft Dynamics 365 Finance & Operations, Business Central, and Customer Engagement.
• Strong experience selling Microsoft Dynamics or comparable ERP software into mid-market or enterprise organizations.
• Deep, current knowledge of the Microsoft ERP ecosystem, including VARs, systems integrators, software vendors, and partner-led sales motions.
• Established relationships within the Microsoft Dynamics partner community that can be leveraged to accelerate business development.
• Proven experience creating pipeline through direct outbound prospecting, relationship development, and partner-sourced opportunities.
• Full-cycle sales experience, including prospecting, discovery, qualification, opportunity development, commercial negotiation, and closing.
• Ability to create, read, and clearly explain a Statement of Work (SOW) to a prospective customer, including scope, deliverables, timelines, and commercial terms.
• Strong understanding of how Microsoft ERP opportunities are sourced, co-sold, influenced, and advanced through VAR and SI channels.
• Commercial fluency in structuring deals across processing, SaaS, and services revenue streams, including scenarios where a competing processor (e.g., Elavon, PayPal) retains the acquiring relationship.
• Demonstrated hunter mentality and comfort building opportunities rather than relying primarily on inbound leads.
• Ability to develop credibility with business leaders, technology stakeholders, Microsoft partners, and internal solution experts. Strong written, verbal, presentation, and executive communication skills.
• Collaborative and partner-first approach to selling across sales, partner, product, and solutioning teams.
• Ability to articulate a practical growth strategy for a Microsoft Dynamics-focused software business.

Preferred