Business Development Director

• Develop and implement Devoted's business development strategy. Identify market trends, evaluate opportunities, and assess competitor activity — and adjust the strategy quarterly based on what you're seeing.

• Identify and pursue new business opportunities, partnerships, and strategic alliances to expand Devoted's client base.

• Build your own lead-generation pipeline — outbound, network, events — alongside developing existing relationships.

• Run the full deal cycle: discovery, scoping with production, proposal, negotiation, and close.

• Collaborate with the production team to identify and shape opportunities that play to Devoted's capabilities and expertise.

• Set quarterly growth targets for current accounts — and meet them.

• Maintain client satisfaction at 8/10 or higher across the portfolio.

• Build and nurture strong relationships with clients at every level — operational, senior, and strategic.

• Support the CEO with account retention and management strategies for the largest accounts.

• Continuously assess and evaluate the effectiveness of business development strategies and initiatives, recommending improvements and adjustments as needed.

• Be the client's primary point of contact when production issues come up — ensuring both parties focus on finding the best solution rather than placing blame.

• Negotiate and finalize contracts and agreements with clients, partners, and vendors to ensure favorable terms and mutually beneficial relationships.

• Support legal and finance with any questions on contracts and invoicing for current accounts.