Business Development Associate

Conduct research to identify and target potential clients to generate new business opportunities

Conduct high volume outbound sales calls (80 dials/day)

Minimum 90 minutes talk time (average) per day

16 qualified opportunities per month

Build and maintain relationships with key decision-makers, stakeholders, and potential clients through networking, cold calling, email outreach, and other methods

Along with Director, present and promote the company's foreign exchange products and services to potential clients, emphasizing their unique value propositions and benefits

Collaborate with internal teams, including sales, marketing, and research, to develop and execute comprehensive sales strategies and initiatives

Monitor market conditions, competitor activities, and regulatory changes to identify potential risks and opportunities within the foreign exchange industry

Provide regular sales reports and updates to management, including pipeline analysis, revenue forecasts, and progress towards sales targets

Continuously update knowledge of the foreign exchange market, industry best practices, and emerging trends to effectively position the company in the market

Maintain current market knowledge (e.g. reading financial press, attending webinars, etc.)

Maintain accurate pipeline and forecast

Meet set sales targets/KPIs on a weekly/monthly/quarterly/annual basis

Keep accurate records and client interaction notes in the Company database FXDB, in line with PIPEDA requirements

Diligently assess the needs and expectations of clients brought onboard

Ensure thorough research and analysis of client requirements to guarantee optimal service provision and customer satisfaction

Verify the authenticity and legitimacy of clients brought onboard, safeguarding against the inclusion of false or fraudulent individuals or entities in the company's clientele

Work effectively and collaboratively with Financial Crime and Regulatory Compliance teams to complete the client onboarding process in line with Company and applicable Canadian regulatory requirements

Ensure adequate knowledge of the client (KYC) to enable the firm to deliver appropriate and suitable products and services

Liaise with Risk and Traders regarding margin facilities

Engage with clients with integrity, ensuring high service standards and in accordance with Monex policies

Understand and adhere to Monex's complaints procedure, escalating where necessary

Identify and appropriately manage conflicts of interest in accordance with regulatory and company requirements

Ensure that the role as first-line defence is undertaken with diligence

Ensure adherence with Monex's Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF) compliance framework and other applicable Canadian regulatory principles governing the conduct of financial services business

The contents of this job description are not exhaustive. You may also be asked to perform other related duties relevant to the level of your role to meet the ongoing needs of the business.