Business Analytics Senior Manager (Product, Healthcare)
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Key skills for this role
About the Role
WHOOP is hiring a Senior Manager for Health Product Analytics to lead insights for healthcare product features. The role involves partnering with product teams, building health-specific KPIs, and managing a team of analysts.
Key Skills for This Role
Responsibilities
- Partner with key stakeholders across Product, Software, UX, Data Science, Marketing, and Strategic Finance to align on goals and quantify impact
- Help build and refine health specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member reported value
- Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support
- Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews
- Generate and drive the strategic analytic roadmap to unlock insights about members and guide product team with action oriented recommendations
- Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement
Requirements
- 8+ years of experience in a deeply strategic/analytical role, including partnership with product and development teams
- Direct experience leading and developing a team, including driving large projects and mentoring junior analysts
- Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions
- Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations
- Experience and knowledge running experiments (e.g. A/B testing) and working with development teams
- Advanced skills in SQL and understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (e.g. Looker, Tableau, Hex)
Full Job Posting
About the Role
- We’re seeking a strategic, insights oriented Health Product Analytics Senior Manager to join our Product Analytics team and support the Healthcare Product group.
- This role is ideal for someone who is passionate about behavior change, health outcomes, and creating world class digital experiences.
- You’ll support the development of new features focused on early detection, physiological coaching, and personalized health guidance.
Responsibilities
- Partner with key stakeholders across the Product team, as well as Software, UX, Data Science, Marketing, and Strategic Finance teams to align on goals and quantify impact for key member touchpoints.
- Help build and refine health specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member reported value.
- Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support.
- Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews.
- Generate and drive the strategic analytic roadmap to unlock insights about our members, how they are using the product and guide our product team with action oriented recommendations.
- Collaborate with a high performance team, providing thought leadership to identify the most impactful ways to drive decisions and improve retention.
- Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement.
Qualifications
- 8+ years of experience in a deeply strategic/analytical role, including partnership with product and development teams.
- Direct experience leading and developing a team, including driving large projects and mentoring junior analysts.
- A true player coach; able to independently take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations.
- Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems.
- Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations.
- Experience and knowledge running experiments (e.g. A/B testing) and working with development teams.
- Advanced skills in SQL and understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Looker, Tableau, Hex).
Location and Compensation
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- The U.S. base salary range for this full time position is $170,000 $200,000.
- In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
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