Business Analyst

Systems administration

Serve as the lead administrator for the organization's enterprise resource planning system, NetSuite, and payroll and human resources information system, ADP Workforce Now.

Administer system configuration, workflows, user roles, access and permissions, and maintain appropriate controls to safeguard organizational information.

Monitor system functionality and coordinate upgrades, enhancements and configuration changes.

Support the integration of business systems, where appropriate, to automate work, improve data flow and reduce manual processes.

Serve as the primary point of contact for business system stakeholders, troubleshooting issues and coordinating with external vendors or technical resources where required.

Maintain appropriate documentation of system configurations, processes and changes.

Manage relationships with business system vendors and consultants, including coordinating support, enhancements and implementation activities.

Business process optimization

Work with business stakeholders to identify, gather, analyze and document business and system requirements.

Map current-state processes, identify inefficiencies and control gaps, and design improved future-state workflows.

Identify and recommend opportunities to leverage technology and automation to reduce manual workload and improve operational efficiency.

Support the standardization of processes across operating companies, where appropriate.

Evaluate potential system enhancements and technology solutions, including costs, benefits, risks and implementation requirements.

Support the development of information systems strategy, governance, policies and service delivery standards.

Corporate support & analysis

Lead training initiatives for various business systems, ensuring that staff use business systems in the correct manner.

Support the development and maintenance of a centralized corporate data and reporting structures to improve the accessibility, consistency, and reliability of organizational information.

Support data quality and integrity across business systems.

Develop recurring management reporting, dashboards and data visualization to support operational and strategic decision-making.

Assist with the development of business cases and project management for corporate initiatives, as required.

Lead special projects at the request of senior management.