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Business Analyst - Supply Chain

Ardent SoftSol Inc.
Mississauga, CAN
Contract
Senior
Hybrid
Today
Business AnalysisQuality AssuranceJiraConfluenceMS Officedraw.io
Free

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Role Description

  • Business Systems Analyst for a hybrid contract role in Mississauga, Ontario, Canada.

Responsibilities

  • Understand and document current business processes and requirements.
  • Translate requirements into user stories in an agile environment using Jira and Confluence.
  • Develop comprehensive user test cases, execute them, and document the results.
  • Participate in the design, development, and implementation of a given system.
  • Collaborate with the development team and stakeholders to ensure system meets business needs and expectations.
  • Oversee the Quality Assurance function to ensure the new system performs as expected and adheres to quality standards.
  • Use MS Office and draw.io to create reports and visual representations of system processes.
  • Apply supply chain Transportation knowledge. Performing other duties as assigned.

Requirements

  • 7+ years of Business Systems Analysis experience as a Senior Business Systems Analyst.
  • Minimum 3 years of hands on Quality Assurance experience.
  • Proven experience as a Business Systems Analyst with a strong focus on QA.
  • Experience with Jira, Confluence, MS Office, and draw.io.
  • Knowledge of supply chain replenishment processes.
  • Exceptional written and oral communication skills, and strong interpersonal skills.
  • Strong analytical, problem solving, and decision making skills.
  • Ability to work in a fast paced, agile environment with a commitment to quality and attention to detail.
  • Proven ability to multitask and manage multiple project deadlines.
  • Retail background is an asset but not mandatory.
  • Must be a self starter and able to ask relevant questions.

Qualifications

  • Agile methodology certification is an asset.
  • Certified Business Analysis Professional (CBAP) is an asset.
  • Essential Skills: 4 10 years of experience in product management or as a senior business analyst transitioning into a product role, with strong exposure to order management and replenishment systems.
  • Proven experience in OMS implementations and retail or distribution based replenishment operations.
  • Familiarity with agile methodologies and tools such as JIRA and Confluence.
  • Strong understanding of supply chain operations, inventory allocation, and order lifecycle management.
  • Excellent communication skills and the ability to influence and lead cross functional teams.

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