Business Analyst (REMOTE)

• Prepare weekly and monthly delivery and operational status reports for program leadership and client stakeholders.
• Analyze backlog, service, and operational data using Microsoft Excel and Power BI to identify trends, performance gaps, and improvement opportunities.
• Develop and maintain reporting dashboards and metrics related to delivery performance and backlog health using Azure DevOps and Power BI.
• Support the identification of automation and process optimization opportunities leveraging low-code platforms and related technologies.

• Facilitate agile ceremonies including backlog refinement, sprint planning, retrospectives, and status meetings, ensuring productive and outcomes-focused sessions.
• Maintain and monitor product backlogs to ensure alignment with business priorities and roadmap objectives.
• Coordinate with client and contractor leadership to support roadmap execution and delivery tracking activities.
• Track and document project risks, issues, dependencies, and action items, ensuring timely escalation and resolution.
• Support operational sustainment and maintenance activities within enterprise Operations and Maintenance (O&M) environments.
• Promote adherence to established agile delivery processes and backlog management standards across the team.
• Identify and recommend process improvement opportunities to enhance delivery effectiveness and overall team operations.

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field from an accredited college or university.
• Minimum of 5 years of experience supporting enterprise Operations and Maintenance (O&M) initiatives in a Business Analyst capacity.
• Minimum of 2 years of experience using Azure DevOps or a similar backlog and project tracking tool.
• Demonstrated experience developing and owning Power BI reporting outputs, including dashboard design, data modeling, and stakeholder-facing report delivery.
• Experience supporting agile delivery teams in a federal government IT environment.

• Prior experience supporting federal government IT programs or contracts.
• Experience working within SharePoint Online development and sustainment environments.
• Familiarity with Microsoft Power Platform application development and automation capabilities.

• Exceptional communication skills in English—both written and oral—with the ability to clearly articulate complex business and technical information to diverse audiences including senior leadership, technical developers, and non-technical stakeholders.
• Strong analytical and critical thinking skills with the demonstrated ability to evaluate business processes, identify gaps and risks, and develop well-structured, actionable requirements.
• Proficiency with Microsoft 365, including SharePoint Online, Microsoft Power Platform (Power Apps, Power Automate, Power BI), and the full Microsoft Office Suite.
• Advanced proficiency with Azure DevOps for backlog management, sprint tracking, and delivery reporting.
• Advanced proficiency with Microsoft Power BI for dashboard development, data visualization, and operational reporting.
• Demonstrated experience developing and maintaining user stories, acceptance criteria, and functional requirements in an agile delivery environment.
• Strong facilitation skills with experience leading agile ceremonies including sprint planning, backlog refinement, retrospectives, and stakeholder status meetings.
• Experience with requirements traceability and scope management in enterprise IT delivery programs.
• Proficiency with ServiceNow for IT service management and operational tracking activities.
• Strong organizational skills with the ability to manage multiple concurrent priorities, deliverables, and stakeholder relationships in a fast-paced environment.
• Experience tracking and documenting project risks, issues, dependencies, and action items with a high degree of accuracy and attention to detail.

• Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or equivalent business analysis certification.
• Agile or Scrum certification (e.g., Certified Scrum Master (CSM), PMI-ACP, SAFe Agilist) or equivalent demonstrated experience.
• Experience supporting process improvement initiatives using low-code or no-code automation platforms within a Microsoft 365 environment.
• Familiarity with enterprise O&M environments and ITIL-based service management practices.
• Experience developing and maintaining process diagrams and workflow documentation using tools such as Microsoft Visio or Lucidchart.
• Knowledge of data governance and data quality best practices as applied to reporting and dashboard development.
• Experience working in a hybrid Agile-Waterfall delivery environment.
• Familiarity with federal IT security and compliance requirements, including Section 508 accessibility standards.
• Experience supporting stakeholder engagement and change management activities associated with enterprise technology implementations.
• Familiarity with Microsoft Power Automate for workflow automation design and implementation.

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants.

If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies.

As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions.

KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery.

We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities.

For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled.

Shareholder Preference in accordance with Public Law 88-352