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Business Analyst
Kelly Services (Canada), Ltd.
Toronto, CAN
Contract
Mid
Hybrid
2 days ago
Business AnalysisRequirements GatheringProcess MappingIBM TRIRIGAJiraConfluence
Free
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Business AnalysisRequirements GatheringProcess Mapping
About the Role
Kelly Services is seeking two experienced Business Analyst V professionals for a contract role with a leading financial institution in Toronto. The role focuses on an Enterprise Real Estate modernization initiative using the IBM TRIRIGA platform, requiring 3+ years of BA experience and workflow application expertise.
Key Skills for This Role
Business AnalysisRequirements GatheringProcess MappingIBM TRIRIGAJiraConfluence
Responsibilities
- Lead business analysis activities throughout the project lifecycle including planning, elicitation, analysis, documentation, communication, and requirements management
- Conduct workshops, stakeholder interviews, process walkthroughs, and document reviews to gather and validate business requirements
- Analyze and document current state business processes and collaborate with stakeholders to define future state solutions
- Translate business needs into functional requirements, system requirements, process documentation, and testing strategies
- Serve as the primary liaison between business stakeholders and technology delivery teams
- Provide recommendations that support effective solution design, configuration, and implementation within workflow based enterprise platforms
- Proactively identify and manage project risks, dependencies, assumptions, constraints, and requirements related issues
- Support quality assurance activities including test scenario development, test script reviews, system testing, UAT, and defect tracking
- Work independently while managing competing priorities and stakeholder expectations
Requirements
- 3+ years of Business Analyst or Business Systems Analyst experience
- Strong experience working with workflow driven enterprise applications
- Experience analyzing and documenting process flows, workflow approvals, status transitions, and lifecycle management
- Understanding of workflow based systems, enterprise application configuration, and OOTB vs customization
- Experience working directly within enterprise applications to understand end to end business processes and system behavior
- Strong documentation skills including functional requirements, business process flows, and system documentation
- Experience in Agile or hybrid delivery environments
- Proficiency with Jira and Confluence
- Experience collaborating across business and technology teams in complex enterprise environments
- Experience with IBM TRIRIGA (nice to have)
- Experience with Pega or similar workflow/case management platforms (nice to have)
- Real estate or facilities management platform experience (nice to have)
Full Job Posting
Opportunity Overview
- Our client, a leading financial institution, is seeking two experienced Business Analyst V professionals to support a major Enterprise Real Estate modernization initiative with a focus on the IBM TRIRIGA platform.
- This role offers the opportunity to work within a large scale enterprise environment, partnering with business and technology teams to modernize workflows, optimize business processes, and leverage out of the box platform capabilities.
Key Responsibilities
- Lead business analysis activities throughout the project lifecycle, including planning, elicitation, analysis, documentation, communication, and requirements management.
- Conduct workshops, stakeholder interviews, process walkthroughs, and document reviews to gather and validate business requirements.
- Analyze and document current state business processes and collaborate with stakeholders to define future state solutions.
- Translate business needs into functional requirements, system requirements, process documentation, testing strategies and artifacts.
- Serve as the primary liaison between business stakeholders and technology delivery teams.
- Provide recommendations that support effective solution design, configuration, and implementation within workflow based enterprise platforms.
- Proactively identify and manage project risks, dependencies, assumptions, constraints, and requirements related issues.
- Support quality assurance activities, including test scenario development, test script reviews, system testing, UAT, defect tracking and resolution support.
- Work independently while managing competing priorities and stakeholder expectations.
Required Qualifications
- 3+ years of Business Analyst or Business Systems Analyst experience
- Strong experience working with workflow driven enterprise applications
- Experience analyzing and documenting process flows, workflow approvals, status transitions, lifecycle management
- Understanding of workflow based systems, enterprise application configuration, OOTB functionality versus customization
- Experience working directly within enterprise applications to understand end to end business processes and system behavior
- Strong documentation skills including functional requirements, business process flows, system documentation
- Experience in Agile or hybrid delivery environments
- Proficiency with Jira and Confluence
- Experience collaborating across business and technology teams in complex enterprise environments
Nice to Have
- Experience with IBM TRIRIGA
- Experience with Pega or similar workflow/case management platforms
- Real estate or facilities management platform experience
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