Business Analyst - Marketing Systems & Operations

As our Marketing Systems & Operations Analyst, you’ll connect our marketing team, technology team and external partners to deliver fit-for-purpose systems and streamlined processes. You’ll identify operational pain points, translate business needs into practical solutions and support the implementation and adoption of Martech platforms. In addition to supporting the team’s operations, you’ll also improve process documentation, support reporting, guide procurement activities and build capability across the team through training and knowledge sharing.

What you’ll bring

We’re looking for an experienced Business Analyst/Marketing professional who combines strong technical expertise with a proactive, continuous improvement mindset.

4+ years’ experience in marketing operations, systems analysis or business process improvement.

Strong CRM, Martech and marketing workflow expertise.

Demonstrated ability to work independently, take ownership of outcomes and proactively drive initiatives from concept through to implementation.

Proven ability to translate business needs into clear system and process requirements.

Strong analytical and problem-solving skills, with a continuous improvement mindset.

Excellent stakeholder management and communication skills across technical teams, business users and vendors.

Experience developing process maps, procedures and operational documentation.

Strong digital capability and confidence applying technology to improve business outcomes.

Experience supporting system implementation, adoption and user training.

Experience with procurement, tenders and vendor management.

Exposure to project management platforms and CRM administration.

Joining our community is about more than just a job, so here’s what’s in it for you:

Work flexibility – We’re all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy.

Development Opportunities – your success is ours too. We provide training opportunities and development to give you the tools you need to grow.

Paid parental leave – during life’s most important times, we support parents’ leave (for both parents) and their transition back to work.

Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.

A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.

A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!

Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all inclusive working from home kits to get you started!

Sound like you’d be a good fit?

If you are ready to become part of a growing community and make a real impact, get in touch today.

For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers